Customer Service Manager @ Entain (July 2021 - September 2023)
System Support Engineer @ (June 2019 - December 2020)
E Pavan Education
University of Hertfordshire
Master's degree (MSc Computer Networks and Systems Security)
2021-2023
Jawaharlal Nehru Technological University
Bachelor of Technology
2015-2019
Kendriya Vidyalaya
School
University of Hertfordshire
Master of Science
E Pavan Skills
Analytical Skills
Bitbucket
C (Programming Language)
Client Coordination
Client Integration
Communication
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Cybersecurity
DevOps
Git
GitHub
Global protect
HTML
Helping Clients
Information Technology
Integrated Multi-Channel Marketing
Issue Resolution Management
Leadership
Microsoft Office
Microsoft Power BI
Monitoring Services
Multitasking
Network Engineering
Operating Systems
Operational Efficiency
Pressure
Problem Gambling
Problem Solving
Python (Programming Language)
Remote Operations
Revenue & Profit Growth
SQL
Snow
System Testing
Systems Engineering
Team Facilitation
Technical Support
Technology Education
Testing
Troubleshooting
Vendor Partnerships
E Pavan Summary
E Pavan, based in Hyderabad, IN, is currently a Technical Services Manager at Rods&Cones. E Pavan brings experience from previous roles at Vodafone, Entain and Defence Research and Development Laboratory (DRDL) - DRDO. E Pavan holds a 2021 - 2023 Master's degree in MSc Computer Networks and Systems Security @ University of Hertfordshire. With a robust skill set that includes Analytical Skills, Bitbucket, C (Programming Language), Client Coordination, Client Integration and more.
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