Customer Relations Specialist and Case Management @ Sykes Enterprises, Incorporated (December 2000 - July 2003)
Customer Service Representative @ Sykes Enterprises, Incorporated (June 1998 - December 2000)
Dylan Smith Education
Fort Hays State University
None (Engineering)
1997-1998
Royal Valley High School
Diploma
1993-1997
Dylan Smith Skills
Call Centers
Coaching
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Leadership
Leadership Development
Management
Process Improvement
Quality Assurance
Team Leadership
Dylan Smith Summary
Dylan Smith, based in Hays, KS, US, is currently a Director at First Information Technology Services, Inc. Dylan Smith brings experience from previous roles at First Information Technology Services, Inc and Complete Property Management Solutions LLC. Dylan Smith holds a 1997 - 1998 None in Engineering @ Fort Hays State University. With a robust skill set that includes Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction and more. Dylan Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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