Program Manager, Pay Strategy and Solutions @ (November 2023 - August 2025)
Associate Manager, Payment Operations @ (January 2023 - November 2023)
Senior Payment Operations Specialist @ (February 2021 - January 2023)
Payment Operations Specialist @ (February 2020 - February 2021)
Sr. Customer Experience Specialist @ (November 2018 - February 2020)
Customer Experience Specialist @ (September 2017 - November 2018)
Customer Experience Associate @ (February 2016 - September 2017)
Assistant General Manager @ (August 2013 - February 2016)
Dylan Reeves Education
SAE Institute of Technology-Nashville
Associates (Music, Business)
2013-2015
Lewisville High School 2008-2011
Dylan Reeves Skills
1099 Preparation
Customer Escalation Management
Customer Experience
Customer Satisfaction
Data Analysis
Google Docs
Google Sheets
Google Sites
Google Slides
Google Suite
JIRA
Leadership
Looker (Software)
Mac OS
Microsoft Excel
Microsoft Office
Microsoft Word
Net Promoter Score
Organizational Effectiveness
Payment Card Processing
Payout Processing
People Development
People Management
Process Improvement
Process Management
Program Management
Public Speaking
Root Cause Analysis
Tax Information Reporting
Tax Reporting
Training
Training & Development
Voice of the Customer
Voice of the Customer Analysis
Zendesk
Dylan Reeves Summary
Dylan Reeves, based in Nashville, TN, US, is currently a Technical Partnership Manager, Payments at Lyft. Dylan Reeves brings experience from previous roles at Lyft. Dylan Reeves holds a 2013 - 2015 Associates in Music, Business @ SAE Institute of Technology-Nashville. With a robust skill set that includes 1099 Preparation, Customer Escalation Management, Customer Experience, Customer Satisfaction, Data Analysis and more. Dylan Reeves has 6 emails and 2 mobile phone numbers on RocketReach.
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