Dylan Lim Email & Phone Number
Head of APAC Partner Operations Management, Global E-commerce @ TikTok
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Dylan Lim Location
- Singapore
Dylan Lim Work
- 2024 -now Head of APAC Partner Operations Management, Global E-commerce @
- 2023 -2024 Partner Program Management Lead APAC Short Video, Trust and Safety @
- 2023 -2024 APAC Partner Program Management Regional Lead, Short Video, Trust and Safety @
- 2022 -2023 Partner Program Management Lead, Northeast Asia and Business Excellence, Trust and Safety @
- 2022 -2023 Regional Lead, North Asia Partner Program Management and APAC Business Excellence, Trust and Safety @
- 2020 -2022 Partner Program Manager, Trust and Safety @
- 2018 -2020 Guest Care Manager APAC @
- 2017 -2018 Vendor Manager APAC @
- 2016 -2017 Sales Operations Manager APAC @
- 2015 -2016 Senior Workforce Planner @
- 2014 -2015 Customer Service Team Leader @
- 2013 -2014 Customer Service Team Leader @
- 2011 -2013 Team Lead @
- 2010 -2011 Assistant Software Engineer @ Quadstar Pte Ltd
Dylan Lim Education
- Murdoch University
Bachelor of Science (B.S.), Business information systems (Business information systems)
2012 - Temasek Polytechnic
Computer Engineering (Computer Engineering)
2008
Dylan Lim Skills
- Leadership
- Customer Experience
- Account Management
- Workforce Planning
- Customer Satisfaction
- English
- Team Management
- Team Leadership
- Process Improvement
- Workforce Management
- Java
- Operations Management
- Microsoft Word
- Microsoft Excel
- Training
- Customer Service
- JavaScript
- Management
- Teamwork
- Coaching
- Call Centers
- CRM
- Performance Management
- Vendor Management
- Strategic Planning
- Profit and Loss Management
- Business Strategy
- Change Management
- Project Management
- Social Media
- Budget Management
- Commercial Management
- Web Analytics
- Analytics
- Social Media Marketing
- Outsourcing
- Analytical Skills
- Customer Relationship Management
- Business Process Improvement
- Microsoft Office
- Stakeholder Management
- Communication
- Interpersonal Skills
- Stakeholder Engagement
- Team Motivation
- Customer Service Management
- Mentoring
- Resource Planning
- Workforce Performance
- Outsourcing Management
- Social Listening
- Social Analytics
- Working With Clients
Dylan Lim Summary
- Dylan Lim, based in Singapore, is currently a Head of APAC Partner Operations Management, Global E-commerce at TikTok. Dylan Lim brings experience from previous roles at TikTok. Dylan Lim holds a Bachelor of Science (B.S.), Business information systems in Business information systems @ Murdoch University. With a robust skill set that includes Leadership, Customer Experience, Account Management, Workforce Planning, Customer Satisfaction and more. Dylan Lim has 2 emails and 5 mobile phone numbers on RocketReach.
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