Customer Service Manager @ (December 2021 - July 2022)
Customer Service Team Lead @ (October 2020 - December 2021)
Member Experience Specialist @ (August 2018 - October 2020)
Sales Representative @ (July 2017 - March 2018)
Salesperson @ AT&T Authorized Retailer (July 2017 - March 2018)
Resident Advisor @ (May 2014 - May 2016)
Lifeguard @ (May 2011 - August 2015)
Dylan Lee Education
Tarleton State University
Bachelor of Business Administration (Business Administration and Management, General)
2013-2018
Dylan Lee Skills
Communication
Zendesk
Management
Team Management
Business Process
Operations Management
Analytical Skills
Quotas
Organization Skills
Customer Contact
Reporting
Customer Service Representatives
Business Administration
Complaint Management
Customer Service Operations
Customer Service Training
Customer Satisfaction
Claims Resolution
Business Development
Client Relations
Administration
Amazon Seller Central
Business Coaching
Claims Processing
Client Services
Conflict
Conflict Resolution
Contact Center Management
Contact Centers
Corrective Actions
Creative Problem Solving
Critical Thinking
Customer Experience
Customer Profitability
Customer Retention
Customer Service
Customer Service Management
Customer Support
E-Commerce
Exceptional mentor & coach
Increase Productivity
Insurance
Inventory Control
Inventory Forecasting
Invoicing
Key Metrics
Key Performance Indicators
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
New Business Development
Onboarding
Oral Communication
Order Processing
People Management
Performance Appraisal
Performance Metrics
Problem Solving
Process Improvement
Product Complaints
Professional Communication
Profitability Improvement
Public Speaking
Recruiting
Reducing Operating Costs
Relationship Building
Sales
Salesforce CRM Analytics
Soft Skills
Staff Oversight
Strategic Initiatives
Team Performance
Team Training
Teamwork
Time Management
Training
Triage
Voice of the Customer
Written Communication
Dylan Lee Summary
Dylan Lee, based in Justin, TX, US, is currently a Customer Operations Manager at Lane Boots. Dylan Lee brings experience from previous roles at WebTPA and Spring Mobile. Dylan Lee holds a 2013 - 2018 Bachelor of Business Administration in Business Administration and Management, General @ Tarleton State University. With a robust skill set that includes Communication, Zendesk, Management, Team Management, Business Process and more. Dylan Lee has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Dylan Lee?
Find contact details for 700 million professionals.