Supervisor, Product Sales and Support @ (March 2019 - July 2023)
Inbound Call Center Supervisor and Business Services Coordinator (Premier and Advanced Services) @ (April 2015 - February 2019)
Dylan Johns Education
Southern New Hampshire University
Bachelor of Arts - BA (Business Management, Concentration in Logistics & Operations)
2025
Dylan Johns Skills
ACSR
Account Management
Amdocs
Business Process Improvement
Call Centers
Change Management
Communication
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Department Management
Enterprise Project Management (EPM)
Leadership
Logistics Management
Managed Services
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Networking
Operations Management
Order Management
Performance Management
Project Management
Public Speaking
Research
Root Cause Analysis
Salesforce Reporting
Salesforce.com
Service Delivery
Stakeholder Management
Strategic Planning
Supply Chain Operations
Team Building
Team Leadership
Teamwork
Telecommunications
Telephony
Time Management
Training
Troubleshooting
VoIP
Workbench
Dylan Johns Summary
Dylan Johns, based in Exeter, NH, US, is currently a Manager, Project Management at Comcast Business. Dylan Johns brings experience from previous roles at Comcast Business. Dylan Johns holds a Bachelor of Arts - BA in Business Management, Concentration in Logistics & Operations @ Southern New Hampshire University. With a robust skill set that includes ACSR, Account Management, Amdocs, Business Process Improvement, Call Centers and more. Dylan Johns has 3 emails and 1 mobile phone numbers on RocketReach.
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