Dylan Henry Email & Phone Number
Head of Contact Center and US Processing Operations, Insurance Platform Solutions @ Zinnia
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Dylan Henry Location
- New York, NY, US
Dylan Henry Work
- 2024 -now Head of Contact Center and US Processing Operations, Insurance Platform Solutions @
- 2020 -2024 Vice President of Marketplace and Revenue Operations @
- 2018 -2019 Senior Director, Customer Experience and B2B Growth @
- 2015 -2018 Associate Vice President of Customer and Professional Experience @
- 2014 -2015 Senior Manager, Customer Support Vendor Operations @
- 2012 -2014 Senior Manager - Integration - Resource Management Group @
- 2011 -2012 Senior Operations Analyst - Vendor Management @
- 2009 -2011 Staff Financial Analyst - Enterprise Planning @ Medco Health Solutions
- 2009 -2009 Project Support Analyst @
- 2006 -2008 Accounts Payable Analyst @
Dylan Henry Education
- MIT Sloan School of Management 2026-2026
- New York University - Leonard N. Stern School of Business 2011-2013
- McGill University 2005-2008
- Harvard University
Summer Program
2004-2004
Dylan Henry Skills
- Statistics
- Microsoft Office
- Time Management
- Strategic Planning
- Budgets
- Finance
- Microsoft Excel
- Six Sigma
- Lean Operations
- Excel
- VBA
- Pivot Tables
- Problem Solving
- Data Analysis
- Budgeting
- Word
- PowerPoint
- Outlook
- Teamwork
- Minitab
- Mathematics
- Quickbooks
- Illustrator
- Accounting
- Econometrics
- Critical Thinking
- Spreadsheets
- Game Theory
- Troubleshooting
- Microeconomics
- Leadership
- Presentation Skills
- Customer Relationship Management Crm
- Reasoning Skills
- Start Ups Management
- Customer Service Management
- Process Improvement
- Amazon Connect
- Strategy
- Net Promoter Score
- Contact Centers
- P&l Management
- Cross Functional Team Leadership
- Training
- Customer Service
- Product Vision
- Management
- Zendesk
- Project Management
- Analytics
- Customer Relationship Management
Dylan Henry Summary
- Dylan Henry, based in New York, NY, US, is currently a Head of Contact Center and US Processing Operations, Insurance Platform Solutions at Zinnia. Dylan Henry brings experience from previous roles at Policygenius, Nuts.com, Handy HQ and Spotify. Dylan Henry holds a 2026 - 2026 MIT Sloan School of Management. With a robust skill set that includes Statistics, Microsoft Office, Time Management, Strategic Planning, Budgets and more. Dylan Henry has 2 emails and 2 mobile phone numbers on RocketReach.
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