DXILOGY, LLC Information

Vision: To be the GLOBAL Benchmark Index to quantify and enhance Customer Digital Experience Satisfaction (DXI). Mission: To enhance organizations’ customer digital experience, competitive advantage, market share and profitability through adoption and implementation of DXI, its predictions and recommendations. Elevated Business Pitch (High Level Summary): DXI is a tool for organizations to understand their customers’ experience with the organizations’ digital assets such as websites, apps, social media pages etc. As users interact with the digital property, DXI collects and synthesizes data in an easy to understand index. The index measures customer satisfaction for the business as a whole, for parts of it and also enables comparison with the other businesses in the industry. The index helps organizations improve their customer experience and gain competitive advantage and drive ROI on their digital marketing spend. DXI uses advanced technology combining statistical analysis, machine learning algorithms and pattern recognition to iteratively learn from customer digital behavior, predict and prescribe methods to improve the same. In summary, Higher the DXI = Higher the market share = higher the market/sales volume = Higher the profits: