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Dwight Wilson Location
Texas, United States
Dwight Wilson Work
Manager, Support Account Management Services, US Central South @ (September 2019 - Present)
Senior Support Account Manager @ (May 2018 - Present)
Technical Account Manager @ (December 2016 - May 2018)
Area Service Director, Dallas @ (November 2015 - April 2016)
Service and Support Manager @ (May 2006 - November 2015)
Field Engineer @ Amdahl Corp. a Fujitsu Subsidiary (March 2001 - May 2006)
Hospital Corpsman @ (February 1999 - March 2001)
Hospital Corpsman @ (February 1996 - February 1999)
Hospital Corpsman @ (May 1994 - December 1995)
Dwight Wilson Education
Bellevue University
BS (Management Information Systems)
Dwight Wilson Skills
Service Delivery
IT Service Management
Data Center
IT Management
Leadership
Service Management
IT Operations
Vendor Management
ITIL
Incident Management
VMware
Disaster Recovery
Requirements Analysis
Windows Server
System Deployment
Project Management
SDLC
Service Desk
Networking
Technical Support
verbal communication
Written Communication
Cross-functional Team Leadership
Customer Service
Customer Satisfaction
Customer Retention
Client Relations
Client Development
Lean Six Sigma
Problem Solving
Collaborative Problem Solving
Problem Management
Revenue Forecasting
Cost Management
Associate Development
IT Infrastructure Management
Cross
Hospitals
Subject Matter Expert
Healthcare
Service Implementation
Management
Business Requirements
Consulting
Sla
Business Partnering
CRM
Strategic Planning
Cross Functional Team Leadership
Staff Development
Resume
Solution
Communication
Accompaniment
Oversight
Reviews
Strategy
Deloitte
Business Services
Attachment
Training
Applications
Dwight Wilson Summary
Dwight Wilson, based in Texas, United States, is currently a Manager, Support Account Management Services, US Central South at ServiceNow. Dwight Wilson brings experience from previous roles at ServiceNow, Cisco, MTM Technologies and Fujitsu America Incorporated. Dwight Wilson holds a BS in Management Information Systems @ Bellevue University. With a robust skill set that includes Service Delivery, IT Service Management, Data Center, IT Management, Leadership and more. Dwight Wilson has 3 emails and 3 mobile phone numbers on RocketReach.
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