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Dwight Cloud Location
Peoria, AZ, US
Dwight Cloud Work
2023 -now Community Volunteer @ Semi-Retired
2020 -2023 Director of Technical Services and Project Delivery @
2015 -2020 Chief Information Officer @
2012 -2015 Manager, End User Support Services @
2011 -2012 Director of IT @
2006 -2011 Regional IT Manager @
Dwight Cloud Education
RU 1997-2003
Villanova University 1988-1993
Dwight Cloud Skills
Leadership
Project Management
Strategic Planning
CRM
Vendor Management
ITIL
Forecasting
Change Management
Call Centers
Customer Satisfaction
Business Intelligence (BI)
Software as a Service (SaaS)
ServiceNow
Performance Improvement
Performance Metrics
Process Improvement
Staff Retention
C-Level Decision Support
Team Building
Team Leadership
Teamwork
Cross Functional Team Building
Cross functional Teams
Technology
Operational Turnaround
Innovation
Gap Analysis
Executive Leadership
Employee Learning & Development
Problem Solving
RFP
Rightsizing
Strategic Vision
Policies & Procedures Development
Microsoft Office
Leadership Development
Key Performance Indicators
IT Service Management
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Payment Card Industry Data Security Standard (PCI DSS)
Critical Thinking
Cost Reduction
Continuous Process Improvement
Cross-functional Collaborations
Cybersecurity
Agent for Change
Call Center Administration
Analysis
Data Analysis
Mentoring
Training
Call Center
Troubleshooting
Business Analysis
Cross-functional Team Leadership
Management
System Administration
Integration
Inventory Management
Active Directory
IT Management
SharePoint
Operations Management
Retail
Coaching
Security
Customer Service
Microsoft Exchange
Networking
Software Documentation
Budgets
Manufacturing
Continuous Improvement
Microsoft Excel
Lean Manufacturing
Project Planning
Supply Chain Management
Cross Functional Team Leadership
Business Development
Engineering
Dwight Cloud Summary
Dwight Cloud, based in Peoria, AZ, US, is currently a Community Volunteer at Semi-Retired. Dwight Cloud brings experience from previous roles at Knowing Technologies, Arizona Department of Corrections, Rural/Metro Corporation and Sprouts Farmers Market & Sunflower Farmers Market. Dwight Cloud holds a 1997 - 2003 RU. With a robust skill set that includes Leadership, Project Management, Strategic Planning, CRM, Vendor Management and more. Dwight Cloud has 1 emails and 1 mobile phone numbers on RocketReach.
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