Dwayne Gray Email & Phone Number

Customer Service Manager @ SunPower

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Dwayne Gray Location

Tempe, AZ, US

Dwayne Gray Work

Customer Service Manager @ (July 2022 - Present)
Manager of Customer Success @ GPSI (January 2024 - February 2026)
Manager of Customer Success @ GPSI (January 2024 - February 2025)
Operations Manager @ Diamond Select Lead Group (January 2021 - June 2022)
Customer Service Manager @ (April 2018 - January 2021)
Manager @ (June 2014 - July 2018)

Dwayne Gray Education

California State University-San Bernardino
Bachelor of Science - BS (E-Commerce/Electronic Commerce)
University of Nevada-Las Vegas
BUSINESS (MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
1994

Dwayne Gray Skills

Leadership Training
Customer Retention
Project Management
Business-to-Business (B2B)
Leadership Development
Customer Support
Client Relations
Training
Customer Service Management
Problem Solving
Coaching
Team Building
Sales
Customer Service
Leadership
Microsoft Office
Business Development
Team Leadership
Customer Satisfaction
Customer Relationship Management (CRM)
Microsoft Excel
Negotiation
Time Management
Relationship Building
Account Management
Action Planning
Analytical Skills
Attention to Detail
Banking
Building Long-term Relationships
Business Process Improvement
Business Relationship Management
CRM Software
CSM
Call Center Administration
Call Center Development
Client Services Management
Communication
Conflict Management
Conflict Resolution
Contact Centers
Continuous Improvement
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journeys
Customer Satisfaction (CSAT)
Customer Service Training
Customer Success
Daily Operations
Decision-Making
Defining Requirements
Direct Line Management
Employee Benefits
Employee Training
Field Service Management
Fluency Call Center
Front Line Management
Interpersonal Skills
Key Performance Indicators
Monitoring Performance
Nonprofit Organizations
Operational Efficiency
Operational Strategy
Operations
Operations Administration
Operations Management
Passionate about Work
People Management
Performance Management
Performance Metrics
Performance Monitoring
Performance Reviews
Phone Etiquette
Policies & Procedures
Positive Work Environment
Presentations
Process Implementation
Product Adoption
Product Service
Quality Assurance
Recruiting
Relationship Development
Renewal Retention
Renewals
Sales Processes
Salesforce.com
Salesforce.com Administration
Service Operations
Service of Process
Skill Development
Software as a Service (SaaS)
Strategic Hiring
Strategic Thinking
Support Management
Team Management
Team Performance
Teamwork
Technical Support
Workable Solutions
Microsoft Word
Marketing
Credit
Financial Analysis
Customer Relationship Management Crm
Customer Relationship Management

Dwayne Gray Summary

Dwayne Gray, based in Tempe, AZ, US, is currently a Customer Service Manager at SunPower Corporation. Dwayne Gray brings experience from previous roles at GPSI, Diamond Select Lead Group and Shellpoint Mortgage Servicing. Dwayne Gray holds a Bachelor of Science - BS in E-Commerce/Electronic Commerce @ California State University-San Bernardino. With a robust skill set that includes Leadership Training, Customer Retention, Project Management, Business-to-Business (B2B), Leadership Development and more. Dwayne Gray has 2 emails and 5 mobile phone numbers on RocketReach.