Dwayne Grant Email & Phone Number
Vice President | Customer Experience | Operations | Revenue Retention | SaaS | Solution Delivery @ EverCommerce
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Dwayne Grant Location
- Atlanta, GA, US
Dwayne Grant Work
- 2022 -now Vice President | Customer Experience | Operations | Revenue Retention | SaaS | Solution Delivery @
- 2021 -2022 Vice President | Customer Success | Scale Operations | Revenue Retention | SaaS | Service Delivery @
- 2020 -2021 Senior Director | Customer Success | Scale Operations | Revenue Retention | SaaS | Service Delivery @
- 2015 -2020 Director | Customer Success | Scale Operations | Onboard | SaaS | Service Delivery @
- 2011 -2015 Project Manager @
- 2010 -2011 Engagement Manager @
- 2006 -2010 Implementation Manager @
Dwayne Grant Education
- K1 Investment Management
(Advanced Management Program)
2020-2020 - Keller Graduate School of Management of DeVry University
(Masters, Project Management)
2003-2004 - State University of New York College at Old Westbury
(Bachelor of Science - BS, Management Information Systems and Services)
1997-2001
Dwayne Grant Skills
- Program Management
- Project Management
- Process Improvement
- SaaS
- Change Management
- Integration
- Strategy
- Software Project Management
- Enterprise Software
- Management
- Vendor Management
- Software Development
- Software Development Life Cycle (SDLC)
- Enterprise Services
- Business Process
- IT Strategy
- Risk Management
- Technical Leadership
- Professional Services
- Project Planning
- Leadership
- P&L Management
- Technology Change Management
- Training & Development
- Coaching
- KPI Implementation
- Statements of Work (SOW)
- Contract Negotiation
- Executive Sponsorship
- Reporting & Analysis
- Operations
- Operations Management
- Customer Success
- Account Management
- Strategic Planning
- Customer Service
- Customer Relationship Management (CRM)
- Customer Retention
- Team Leadership
- Team Building
- Team Management
- Cross-functional Team Leadership
- Negotiation
- Sourcing
- Business Strategy
- Business Process Improvement
- Executive Management
- Business Analysis
- Business-to-Business (B2B)
- Pre-Sales
Dwayne Grant Summary
- Dwayne Grant, based in Atlanta, GA, US, is currently a Vice President | Customer Experience | Operations | Revenue Retention | SaaS | Solution Delivery at EverCommerce. Dwayne Grant brings experience from previous roles at Entelo, Jobvite and Oracle. Dwayne Grant holds a 2020 - 2020 K1 Investment Management. With a robust skill set that includes Program Management, Project Management, Process Improvement, SaaS, Change Management and more. Dwayne Grant has 2 emails and 8 mobile phone numbers on RocketReach.
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