Member of the Board of Advisors - RiverChase YMCA @ (August 2023 - January 2025)
Co Host @ (July 2019 - January 2022)
Vice President of Customer Success @ (September 2020 - August 2021)
VP of Customer Experience @ (April 2012 - September 2020)
Director of Human Resources @ (October 2011 - April 2012)
Manager, HR Global Operational Excellence @ (April 2008 - August 2011)
Director of Talent Management and HR Operations @ (December 2004 - April 2008)
Dwane Lay Education
University of Essex
PGDip - Artificial Intelligence
2026-2026
Lindenwood University
MBA (Business)
2005-2006
University of Missouri-Saint Louis
BGS (Computer Science, Psychology)
2003
Dwane Lay Skills
Grievances
Team Building
Help Desk Support
Prospects
Community
Manages
Workforce Planning
Mentoring
Structure
Talent Acquisition
Serving
Cct
Hands on Training
Adoption
Top Grading
Employee Relations
Cross Functional Team Leadership
HR Operations
HR Consulting
Assessment
Takt
Voice of the Customer
Management
Design
Integration
CRM
Transactional
Aid
Leadership
IT Strategy
Auditing
Technology
Lean Manufacturing
Human Resources
Execution
Order From Chaos
System
Software Documentation
Project Leadership
Team Leadership
Reports
ISO 9001
Strategy
Organizational Development
Talent Management
Medicine
Training
Employee Training
Policy
Enterprise Software
Patient
Surveying
Operational Excellence
Documentation
Project Management
Streamlining
Process Redesign
Childcare
Reporting
Cost Reduction
Payroll
Analysis
Hospitals
World Class
Employee Engagement
Moving
Applications
Technology Implementation
Software as a Service Saas
Debate
Business Development
Business Analysis
Strategic Planning
Quality Assurance
Operations
Stage
Business Partner
Visibility
Marketing
Leadership Development
Change Management
Technical Support
Business Process Improvement
Succession Planning
Ssbb
Rollout
Contractual Agreements
Project
HR Policies
Delivers
Golang
Analytics
Employee Self Service
JCAHO
Software Development Life Cycle Sdlc
Responsibility
Internal Audit
Customer Experience
HRIS
Six Sigma
PeopleSoft
Personnel Management
Forms
Administering
HR
Vendor Management
Green Belt
Process Improvement
Corporate Headquarters
Software
Product Design
Concerts
Compliance
Business Planning
Case Management
Program Management
Professional Services
Business Process
Interviews
Software Implementation
Onboarding
Lean Projects
IR
Occupational Therapy
Business Excellence
Business Strategy
Customer Engagement
Tracks
Appraisals
Kaizen
SPHR
Process Design
Business Intelligence Bi
Software Development
Marketing Strategy
Technology Investment
Program Implementation
Recruiting
North American
Employee Benefits
Performance Management
Geography
Software as a Service
Business Intelligence
Software Development Life Cycle
Dwane Lay Summary
Dwane Lay, based in Ballwin, MO, US, is currently a Chief Innovation Officer at GBS Worldwide. Dwane Lay brings experience from previous roles at Maryville University of Saint Louis, Lean HR, Gateway Region YMCA and DriveThru HR - HR's Radio Show | Podcast. Dwane Lay holds a 2026 - 2026 PGDip - Artificial Intelligence @ University of Essex. With a robust skill set that includes Grievances, Team Building, Help Desk Support, Prospects, Community and more. Dwane Lay has 5 emails and 2 mobile phone numbers on RocketReach.
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