Master of Business Administration (Operations Management)
2007-2008
Andrews College
Bachelor of Science
1997-2000
South Point High School 1995-1997
Dwaipayan Ray Skills
Stakeholder Management
Delivery Management
Customer Satisfaction
Organization Skills
Skill Development
Ticketing Systems
Remote User Support
Problem Solving
Vendor Management
Team Leadership
Support Engineers
Presentations
Onboarding
Key Performance Indicators
Customer-Focused Service
Communication
Analytical Skills
Customer Experience
Manager of Managers
Training
Technical Support
Employee Engagement
English
Customer Support
Cloud Computing
Information Technology
Infrastructure
Business Transformation
ITIL
IT Service Management
Service Delivery
IT Operations
Managed Services
Transition Management
Operations Management
Team Management
Project Management
Customer Oriented
Windows Server
Active Directory
BMC Remedy
HP Service Manager
IT Infrastructure Service Delivery
Outsourcing
Service Management
Incident Management
Service Desk
Six Sigma
Lean Management
Process Improvement
People Management
Business Process Improvement
Dwaipayan Ray Summary
Dwaipayan Ray, based in Bengaluru, KA, IN, is currently a Service Delivery Manager at Ibm. Dwaipayan Ray brings experience from previous roles at Axa, Cognizant, Fusion Bpo Services and Wipro. Dwaipayan Ray holds a 2007 - 2008 Master of Business Administration in Operations Management. With a robust skill set that includes Stakeholder Management, Delivery Management, Customer Satisfaction, Organization Skills, Skill Development and more. Dwaipayan Ray has 2 emails on RocketReach.
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