Duy Bui Location
- Kirkland, WA, US
Duy Bui Work
- 2017 - now Agent @
- 2015 - now eCommerce Customer Impact Management @
- 2014 - 2015 Microsoft Xbox Platform Quality Service Manager @
- 2014 - 2014 Xbox Hardware Escalation Team Manager @
- 2013 - 2014 Xbox Hardware Case Administrator @
- 2013 - 2014 Xbox Hardware Trainer @
- 2012 - 2013 Global Escalations Support Analyst @
- 2011 - 2012 Business and Government Customer Operations Coordinator @
- 2011 - 2011 Financial Service Representative, Credit and Collections @
- 2009 - 2011 Online Order Lead @
Duy Bui Education
- City University of Seattle
Master of Business Administration (M.B.A.) (Project Management)
2012 - 2016 - Central Washington University
Bachelor of Science (B.S.) (Accounting and Business/Management)
2009 - 2011 - Highline Community College
Associate of Arts (A.A.) (Business Administration and Management, General)
2007 - 2009
Duy Bui Skills
- Leadership
- Customer Service
- Customer Satisfaction
- Management
- Team Leadership
- Sales
- Project Management
- Process Improvement
- Negotiation
- Business Analysis
- Strategic Planning
- Customer Retention
- Accounting
- Call Centers
- Time Management
- Analysis
- Troubleshooting
- Financial Reporting
- Call Center
- Account Management
- Software Documentation
- Data Analysis
- Research
- Microsoft Office
- Microsoft Excel
- Microsoft Project
- Microsoft Word
- Microsoft Outlook
- Training
- Customer Experience
- Outlook
Duy Bui Summary
- Duy Bui, based in Kirkland, WA, US, is currently a Agent at State Farm ®. Duy Bui brings experience from previous roles at Nordstrom, Insight Global and VMC for Microsoft Xbox Technical Support. Duy Bui holds a 2012 - 2016 Master of Business Administration (M.B.A.) in Project Management @ City University of Seattle. With a robust skill set that includes Leadership, Customer Service, Customer Satisfaction, Management, Team Leadership and more. Duy Bui has 2 emails on RocketReach.
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