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Duvan Palacios Location
Bogotá, Bogota, CO
Duvan Palacios Work
Case Service Coordinator – Scheduling and Home Health Operations @ (May 2025 - Present)
Dedicated manager and representative @ (December 2024 - April 2025)
Customer service and sales supervisor @ (June 2024 - November 2024)
Customer Service Representative @ (April 2024 - June 2024)
Customer Service Supervisor @ (June 2023 - April 2024)
Customer Service Representative @ (September 2022 - May 2023)
Customer Service Representative @ (January 2021 - August 2022)
Customer Service Representative @ (August 2019 - November 2019)
Duvan Palacios Education
Politécnico Grancolombiano
Digital design (Digital Communication and Media/Multimedia)
2024-2028
Cofrem
Bachelor's degree (Elementary Education and Teaching)
2008-2017
Duvan Palacios Skills
Multimedia
Graphic Design
Web Design
Product Design
Concept Art
Key Performance Indicators
Customer Onboarding
Team Leadership
Communication
Customer Service Management
Business-to-Business (B2B)
Health Insurance
Customer Service
Support Services Management
Customer Support
Support Management
Supervisory Skills
Leadership
Coaching
Teamwork
Duvan Palacios Summary
Duvan Palacios, based in Bogotá, Bogota, CO, is currently a Case Service Coordinator – Scheduling and Home Health Operations at Staff Studios. Duvan Palacios brings experience from previous roles at Emapta Global, GroupCOS, Everise and Optum. Duvan Palacios holds a 2024 - 2028 Digital design in Digital Communication and Media/Multimedia @ Politécnico Grancolombiano. With a robust skill set that includes Multimedia, Graphic Design, Web Design, Product Design, Concept Art and more. Duvan Palacios has 2 emails on RocketReach.
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