Inside Sales Specialist and Account Executive @ (September 2021 - February 2025)
Real Time and Reporting Analyst @ (June 2018 - September 2021)
Lead Agent @ (July 2017 - June 2018)
Customer Service Representative @ (September 2016 - June 2017)
Dušan Simić Education
Singidunum University
Bachelor's degree (Tourism and Travel Services Management)
2008-2013
Dušan Simić Skills
AI Agents
AI Productivity
AI for Business
AI for Project Management
Account Management
Accountability
Accounting
Artificial Intelligence (AI)
Body Language
Business Analysis
Business Development
Business Operations
Business Process Improvement
Business Strategy
Career Management
Change Management
Change Readiness
Coaching
Communication
Conflict Management
Conflict Resolution
Contact Center Management
Corporate Leadership
Critical Thinking
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Management
Customer Service Operations
Data Analysis
Data Storytelling
Decision-Making
Demonstration
Difficult Situations
Employee Learning & Development
English
Executive Coaching
Financial Analysis
Food and Beverage Operations
Gamification
Grief Counseling
Headline Writing
Hospitality Industry
Hospitality Service
Interpersonal Communication
Interpersonal Skills
Leadership
Leadership Accountability
Leadership Development
Management
Management Skills
Marketing
Marketing Copy
Microsoft Copilot
Microsoft Office
Microsoft Teams
People Management
Personal Branding
Personal Development
Persuasion
Persuasive Speaking
Positive Psychology
Presentation Skills
Problem Solving
Product Knowledge
Project Management
Project Planning
Public Speaking
Relationship Building
Reporting
Research Skills
Resiliency
Retail
Retail Sales
SWOT analysis
Sales
Sales Effectiveness
Sales Enablement
Sales Forecasting
Sales Management
Sales Presentations
Sales Processes
Sales Strategy
Sales and Marketing
Salesforce.com
Scheduling
Small Business Management
Story Pitching
Stress Management
Team Leadership
Team Management
Teamwork
Thinking Skills
Time Management
Tourism
Value Propositions
Work-Life Balance
Workforce Planning
Workplace Relations
Dušan Simić Summary
Dušan Simić, based in Belgrade, RS, is currently a Senior Technical Project Manager at NCR Voyix. Dušan Simić brings experience from previous roles at NCR Voyix and Foundever. Dušan Simić holds a 2008 - 2013 Bachelor's degree in Tourism and Travel Services Management @ Singidunum University. With a robust skill set that includes AI Agents, AI Productivity, AI for Business, AI for Project Management, Account Management and more. Dušan Simić has 1 emails on RocketReach.
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