Duplika Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

ASP.net is an open source framework for building web applications and services with .NET and C#.

Babel is a compiler for writing next generation JavaScript.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

DataTables is a table enhancing plug-in for the jQuery Javascript library, adding sorting, paging and filtering abilities to plain HTML tables with minimal effort. If client prefer to use a package manager such as NPM or Bower, distribution repositories are available with software.

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

MailChannels provides cybersecurity technology for email security and email delivery services for web hosting providers.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Web-based control panel for website hosting.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Jetpack offers SEO and security plugins for Wordpress.

SearchWP is a search plugin for Wordpress.

SEOPress is a Wordpress plugin for SEO.

The SEO Framework is a Wordpress plugin that delivers an automated and advanced SEO solution to your WordPress website.

WP Rocket offers a caching plugin for Wordpress.

Emplo is a platform that helps companies to create an engaging work environment by empowering autonomy, creativity and employees' growth.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Translate is a multilingual neural machine translation service developed by Google, to translate text, documents and websites from one language into another.

Plausible is a lightweight and open-source web analytics tool. It is a standard Elixir/Phoenix application backed by a PostgreSQL database for general data and a Clickhouse database for stats.

Inkscape is an open sourced business graphic software. This Linux, Windows & OSX vector graphics editor (SVG format) features transparency, gradients, node editing, pattern fills and PNG export.

Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of users conversational channels like chat, email, social media, and mobile. Re:amaze helps user entire team stay in sync with customers in a shared team inbox so no conversations go missing.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Liquid Web DNS is a Domain Name System (DNS) solution for companies looking for secure and hassle-free web and cloud-hosting solutions.

LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

PageSpeed tool analyzes and optimizes the site following web best practices.

StreSmooch is the best way to have personal, rich conversations with their customers online or in their mobile app. They handle thousands of communication for successful startups and leading companies around the world, every year. Their features, integrations and developer-friendly APIs let their users focus on delivering the best possible service.amlined integrations with popular business apps.

Smooch is the richest platform to power conversational features and experiences in your software product, across every channel.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe Connect provides a powerful API and other tools needed to accept payments, as well as onboard, verify, and pay sellers and service providers. Users can tailor integration in various ways.