Duncan Henry Email & Phone Number
Director and Principal Consultant @ Tangent Telecom Ltd
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Duncan Henry Location
- Cambridge, GB
Duncan Henry Work
- Director and Principal Consultant @ (April 2002 - Present)
- Future Ticketing Director (Interim) @ (October 2022 - April 2025)
- Retail Strategy Director @ (January 2019 - October 2022)
- Head of Ticketing, Customer Portfolio Directorate @ (January 2017 - January 2019)
- Franchise Bid - Commercial and Customer Service @ (July 2016 - October 2016)
- Northern Franchise Mobilisation @ (October 2015 - May 2016)
- Customer Experience, Trains Bid Team, London Overground 2 @ (August 2015 - October 2015)
- Customer Experience, Trains Bid Team, Northern @ (February 2015 - July 2015)
- Programme Manager, Darwin (real time train info) @ (March 2004 - June 2014)
- Exec MBA Student @ (January 2010 - December 2011)
- Team Mentor and Specialist @ (August 2000 - March 2002)
- Worldwide Manager, Pre-sales Engineering @ Vocalis PLC (October 1996 - August 2000)
- Project Manager and Software Developer @ (November 1991 - October 1996)
Duncan Henry Education
- Cranfield School of Management
Exec MBA
2010-2011 - Loughborough University
BSc Hons
1988-1991
Duncan Henry Skills
- Account Management
- Analysis
- Business Analysis
- Business Development
- Business Management
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Consultancy
- Consultants
- Consulting
- Contract Negotiation
- Customer Service
- Governance
- IT Service Management
- IT Strategy
- Integration
- Leadership
- Management
- Management Consulting
- Mobile Devices
- Outsourcing
- Pre-sales
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Telecommunications
Duncan Henry Summary
- Duncan Henry, is currently a Director and Principal Consultant at Tangent Telecom Ltd. Duncan Henry brings experience from previous roles at Trainline, Rail Delivery Group and MTR Corporation (UK and Europe). Duncan Henry holds a 2010 - 2011 Exec MBA @ Cranfield School of Management. With a robust skill set that includes Account Management, Analysis, Business Analysis, Business Development, Business Management and more. Duncan Henry has 1 mobile phone numbers on RocketReach.
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