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Duncan Ellis Location
Toronto, ON, CA
Duncan Ellis Work
Vice President Customer Experience @ (October 2025 - Present)
General Manager @ (January 2020 - October 2025)
Director Professional Services @ (January 2017 - December 2019)
Client Delivery Manager @ (January 2006 - December 2017)
Solutions and Services Executive @ (June 2003 - December 2005)
Teacher and Head HPE @ (September 1992 - January 2003)
Duncan Ellis Education
Ontario Institute for Studies in Education of the University of Toronto
Master of Education (MEd); Bachelor of Education (BEd)
University of Toronto
BPHE (Health and Physical Education)
Duncan Ellis Skills
Talent Management
Key Metrics
Business Development
Solution Selling
Outsourcing
Leadership
Management
Account Management
Sales Process
CRM
Key Account Management
Contract Negotiation
Managed Services
Team Building
Coaching
Entrepreneurship
Customer Retention
BPO
Strategy
Sales Operations
Project Management
Customer Satisfaction
Strategic Partnerships
Communication
Team Leadership
Cross-functional Team Leadership
Software as a Service (SaaS)
Enterprise Software
Management Information Systems (MIS)
Executive Management
Business Process Improvement
Professional Services
Team Management
Software Implementation
Net Promoter Score
Curriculum Development
Continuous Process Improvement
Professional Services Delivery
Implementation Methodology
Software Implementation Management
Quality Management
Culture Change
Customer Relationship Management Crm
Long Term Customer Relationships
Sales
Client Delivery
Direct Sales
New Business Development
Cross Functional Team Leadership
Document Management
Managed Print Services
Service Delivery
Selling
Software as a Service
Customer Relationship Management
Business to Business
Management Information Systems
Duncan Ellis Summary
Duncan Ellis, based in Toronto, ON, CA, is currently a Vice President Customer Experience at CAI Software, LLC. Duncan Ellis brings experience from previous roles at Avanti Computer Systems, a Print ePS Company and Xerox. Duncan Ellis holds a Master of Education (MEd); Bachelor of Education (BEd) @ Ontario Institute for Studies in Education of the University of Toronto. With a robust skill set that includes Talent Management, Key Metrics, Business Development, Solution Selling, Outsourcing and more. Duncan Ellis has 2 emails on RocketReach.
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