2026 -now Enterprise Service Management Director @
2026 -2026 Strategy and Transformation Director @
2025 -2025 Interim Managing Director UK and Europe and Chief Innovation Officer @
2024 -2025 Co-Founder and Chief Innovation Officer @
2021 -2024 Chief Technology Officer @
2019 -2021 ServiceNow Practice Lead @
2019 -2019 ITSM Process and ServiceNow SME @
2016 -2020 Director @ GCEA Consulting Ltd.
2019 -2019 ITSM and Asset Solutions Architect @
2018 -2019 Senior Solution Architect - (JLL) @
2018 -2018 Process and ServiceNow SME @
2017 -2018 Process Architect @
2016 -2017 ServiceNow and ITSM Business Analyst @
2016 -2016 Associate Consultant - ITSM SME @
2016 -2016 Head of ServiceNow and IT Service Management @
2015 -2016 Business Solutions Architect and ServiceNow Lead @
2015 -2015 Director - IT Service Management Consultant @ Confidential Company - Undisclosed
2012 -2015 Head of Managed Services and Group Information Security Officer @
2011 -2012 Change Manager @
2009 -2011 Operational Change Manager @
2005 -2009 Principle Infrastructure Engineer @
Duncan Docherty Education
Queen Elizabeth's High School 1984-1989
Duncan Docherty Skills
Start-up Leadership
Start-up Ventures
ITIL v3 Foundation
MCSE NT/2003
Citrix CCIE
ITIL
Citrix
Incident Management
Change Management
IT Service Management
Problem Management
ISO 27001
ISO 20000
Iso 9000
Service Delivery
Service Management
Business Process
Information Technology
Managed Services
Process Engineering
IT Operations
Infrastructure
Sla
Service Improvement
PRINCE2
Service Desk
IT Strategy
Management
Team Management
Strategy
IT Management
Consulting
Outsourcing
Project Delivery
Networking
Project Management
Information Security
Team Leadership
Financial Services
Duncan Docherty Summary
Duncan Docherty, based in Bracebridge Heath, GB, is currently a Enterprise Service Management Director at qedcon GmbH. Duncan Docherty brings experience from previous roles at Confidential, Aelum Consulting - ServiceNow Premier Partner, TQ IMA and CloudStratex. Duncan Docherty holds a 1984 - 1989 Queen Elizabeth's High School. With a robust skill set that includes Start-up Leadership, Start-up Ventures, ITIL v3 Foundation, MCSE NT/2003, Citrix CCIE and more. Duncan Docherty has 1 emails and 2 mobile phone numbers on RocketReach.
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