Dulce Muñoz Email
ITIL Ambassador @ PeopleCert
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Dulce Muñoz Location
- Mexico City, CDMX, MX
Dulce Muñoz Work
- ITIL Ambassador @ (May 2024 - Present)
- Consultor de servicios @ (February 2024 - Present)
- Gerente de operaciones @ (June 2020 - February 2024)
- Service Delivery Manager @ (August 2017 - June 2020)
- Gerente de servicios @ (January 2017 - August 2017)
- Quality Assurance Engineer @ (October 2016 - January 2017)
- ITIL® Expert v3 | Supervisor de Mesa de Servicios @ (January 2015 - October 2016)
- Ingeniero de Mesa de Servicios @ (May 2013 - January 2015)
- Ingeniero de Mesa de Servicios @ (June 2012 - May 2013)
- Soporte Técnico @ (January 2012 - June 2012)
Dulce Muñoz Education
- Universidad Tecnológica de México
Master of Business Administration - MBA
2019-2021 - Universidad Nacional Autónoma de México
Administración de proyectos acorde a estándares internacionales
2016-2016 - Universidad Nacional Autónoma de México
Ingeniería en computación
2007-2011 - Centro de Computación Profesional de México
Sistemas Digitales Avanzados para la Computación
2002-2003
Dulce Muñoz Skills
- Liderazgo de equipos
- Proceso Itil
- Sistemas operativos
- Pruebas
- Liderazgo
- Microsoft Windows
- Seguridad
- Bases de datos
- SQL
- PHP
- Project Management
- Information Technology
Dulce Muñoz Summary
- Dulce Muñoz, based in Mexico City, CDMX, MX, is currently a ITIL Ambassador at PeopleCert. Dulce Muñoz brings experience from previous roles at Bigg Practices, Focus on services, SA de CV and IECISA | Informática El Corte Inglés. Dulce Muñoz holds a 2019 - 2021 Master of Business Administration - MBA @ Universidad Tecnológica de México. With a robust skill set that includes Liderazgo de equipos, Proceso Itil, Sistemas operativos, Pruebas, Liderazgo and more. Dulce Muñoz has 1 emails on RocketReach.
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Dulce Muñoz
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