Sr Manager | Dell Technologies | ISG Support Services | Resolution Management "RM" @ (February 2020 - January 2022)
Consultant and Team Lead | Resolution Management and Enterprise Services @ (December 2013 - February 2020)
Resolution Manager | Support Resolution Team <SRT> @ (June 2012 - December 2013)
Enterprise Systems Engineer | Backup and Archive Solutions @ (July 2011 - July 2012)
Enterprise Disk Storage Solutions Senior Analyst | Team Lead @ (December 2008 - July 2011)
Enterprise Backup Solutions Senior Analyst | Team Lead @ (May 2007 - December 2008)
Enterprise Technical Support Analyst @ (June 2006 - April 2007)
Hardware Systems Analyst III @ CSP LLC. (July 2001 - June 2006)
Duane Patterson Education
University of Maryland European Division
Duane Patterson Skills
MCSE
MCSA
CVCE
Enterprise Software
Technical Support
Enterprise Storage
Virtualization
Servers
SAN
Windows Server
Active Directory
Microsoft Exchange
Communication
Customer Advocacy
Customer Relationship Management (CRM)
Leadership
People Management
Information Technology
Dell
Engineering
Disaster Recovery
Customer Service
Strategy
Duane Patterson Summary
Duane Patterson, based in United States, is currently a I.T. Manager at Valence Drilling Fluids. Duane Patterson brings experience from previous roles at Verve Technologies / Consulting, Dell Technologies and Dell. Duane Patterson holds a University of Maryland European Division. With a robust skill set that includes MCSE, MCSA, CVCE, Enterprise Software, Technical Support and more. Duane Patterson has 3 emails and 3 mobile phone numbers on RocketReach.
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