2020 -2022 Sr Manager | Dell Technologies | ISG Support Services | Resolution Management "RM" @
2013 -2020 Consultant and Team Lead | Resolution Management and Enterprise Services @
2012 -2013 Resolution Manager | Support Resolution Team <SRT> @
2011 -2012 Enterprise Systems Engineer | Backup and Archive Solutions @
2008 -2011 Enterprise Disk Storage Solutions Senior Analyst | Team Lead @
2007 -2008 Enterprise Backup Solutions Senior Analyst | Team Lead @
2006 -2007 Enterprise Technical Support Analyst @
2001 -2006 Hardware Systems Analyst III @ CSP LLC.
Duane Patterson Education
University of Maryland European Division
Duane Patterson Skills
MCSE
MCSA
CVCE
Enterprise Software
Technical Support
Enterprise Storage
Virtualization
Servers
SAN
Windows Server
Active Directory
Microsoft Exchange
Communication
Customer Advocacy
Customer Relationship Management (CRM)
Leadership
People Management
Information Technology
Dell
Engineering
Disaster Recovery
Customer Service
Strategy
Duane Patterson Summary
Duane Patterson, based in United States, is currently a I.T. Manager at Valence Drilling Fluids. Duane Patterson brings experience from previous roles at Verve Technologies / Consulting, Dell Technologies and Dell. Duane Patterson holds a University of Maryland European Division. With a robust skill set that includes MCSE, MCSA, CVCE, Enterprise Software, Technical Support and more. Duane Patterson has 3 emails and 3 mobile phone numbers on RocketReach.
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