Duane Cooper Email & Phone Number
Manager, Business Continuity Planning @ CIBC
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Duane Cooper Location
- Toronto, ON, CA
Duane Cooper Work
- Manager, Business Continuity Planning @ (August 2009 - Present)
- Business Owner @ (July 2005 - Present)
- IT Support and Web Development Consultant @ (February 2008 - July 2009)
- Dialer Manager, Outbound Operations @ Gemma Communications (August 2000 - December 2007)
Duane Cooper Education
- Centennial College
Computer Systems Technology (Engineering Technology and Applied Science)
Duane Cooper Skills
- Artificial Intelligence (AI)
- Aspect ACD
- Automation
- Avaya
- Banking
- Business Analysis
- Business Continuity Planning
- Business Process Improvement
- Call Centers
- Change Management
- Cisco Technologies
- Contact Center Operations
- Contact Centers
- Contact Centre Technology
- Customer Experience
- Customer Satisfaction
- Customer Service
- E-commerce SEO
- Financial Services
- Genesys
- ICM
- IVR
- Incident Management
- Incident Response
- Information Technology
- Intelligent Call Routing
- Leadership
- Management
- Nortel Meridian
- Off-Page SEO
- On-Page SEO
- Online Marketing
- Predictive Dialers
- Process Improvement
- Relationship Management
- Risk Management
- Root Cause Problem Solving
- SEO Audits
- SEO Copywriting
- Search Engine Optimization (SEO)
- Team Leadership
- Team Management
- Troubleshooting
- Vendor Management
- Voice Technology
- WordPress
- Strategy
- Marketing
Duane Cooper Summary
- Duane Cooper, based in Toronto, ON, CA, is currently a Manager, Business Continuity Planning at CIBC. Duane Cooper brings experience from previous roles at Free SEO Audit Services, Ontario Nature and Gemma Communications. Duane Cooper holds a Computer Systems Technology in Engineering Technology and Applied Science @ Centennial College. With a robust skill set that includes Artificial Intelligence (AI), Aspect ACD, Automation, Avaya, Banking and more. Duane Cooper has 2 emails and 1 mobile phone numbers on RocketReach.
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