DTC Correct Information

We will help you refine your 360 circle of engagement to entice the right visitors, then insure your staff provides a memorable experience that initiates a long term relationship. RELATIONSHIP INITIATIVES: The heart of DTC is the tasting room, where the first 10 seconds of engagement weigh heavily on whether you establish a long term relationship or receive a bad yelp. We help you create an ambiance where the culture of yes flourishes and well trained staff provide exceptional experiences that lead to increased sales and long term residual revenues. RESIDUAL REVENUES The visitors center / Tasting Room may be where it all begins but, wine club, concierge and E-commerce are the revenue streams that sustain a healthy DTC program. Today's consumer have many options and they are becoming savvy about getting it the way they want it. We will help you design and implement a high touch individualized loyalty program that increases ROI and keeps members spending more for longer. DIGITAL: With Amazon being named the number one trusted brand in the world you can no longer solely rely on your tasting room and wine club to deliver your gals. When done right social media and on-line sales builds brand, compliment on premise experiences, and support membership loyalty. Successful DTC programs learn from the leaders and sometimes even partner with them.