2024 -
now Vice President private customers division @
2024 -
2024 VP customer service @
2012 -
2024 VP Business Division Head Of Customers success @
2008 -
2012 Manager of Private customer service @ HOT
2001 -
2007 Operations Manager c.c @
Dror Rosman Education
Ono Academic College
M.B.A (BUSINESS ADMINISTRATION)
2011
-
2013
The Open University of Israel
B.A (Management)
2001
-
2005
Dror Rosman Skills
Call Centers
Product Management
Team Management
Team Leadership
Operations Management
Customer Experience
Call Center
IVR
Management
Customer Service
Project Management
CRM
Leadership
Process Improvement
Sales
PowerPoint
Team Building
Microsoft Office
Microsoft Excel
Customer Relationship Management Crm
Social Media
Account Management
Customer Retention
Sales Operations
Customer Satisfaction
Business Development
Business Analysis
Strategic Planning
Sales Management
Management Consulting
Customer Experience Management
Program Management
Cross Functional Team Leadership
Change Management
Business Process Improvement
Business Strategy
Outsourcing
Integration
Customer Relationship Management
Dror Rosman Summary
Dror Rosman, based in Israel, is currently a Vice President private customers division at Bezeq. Dror Rosman brings experience from previous roles at Migdal Group, Tikshoov, HOT and Orange. Dror Rosman holds a 2011 - 2013 M.B.A in BUSINESS ADMINISTRATION @ Ono Academic College. With a robust skill set that includes Call Centers, Product Management, Team Management, Team Leadership, Operations Management and more. Dror Rosman has 3 emails on RocketReach.
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