Drew Williams Email & Phone Number
Lead Pastor @ North Point Church
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Drew Williams Location
- Springfield, MO, US
Drew Williams Work
- Lead Pastor @ (December 2025 - Present)
- Sr Strategist and Executive Advisor @ (February 2025 - Present)
- VP Client Experience @ (September 2023 - February 2025)
- Keynote Speaker | Executive Advisor | Developer of Leaders @ (May 2023 - Present)
- Board Member @ (August 2023 - September 2025)
- Chief Operating Officer @ (June 2022 - September 2023)
- Director, Customer Care Leadership Development @ (August 2021 - June 2022)
- Sr Director, Customer Care Operations @ (January 2017 - October 2021)
- Sr Manager - Operations Support @ (September 2015 - January 2017)
- Senior Customer Experience Manager | Methods and Procedures @ (March 2011 - October 2015)
- Analyst II | National Customer Satisfaction and Quality @ (June 2008 - March 2011)
- Retail Sales Representative @ (September 2004 - September 2008)
- Staffing Coordinator @ (September 2002 - September 2004)
Drew Williams Education
- Portland Bible College
Bachelor of Arts (Theology)
- The University of New Mexico
N/A (Undergraduate Studies)
Drew Williams Skills
- Business Process Improvement
- Call Center
- Call Center Development
- Call Centers
- Coaching
- Consulting
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Corporate Communications
- Cross-functional Team Leadership
- Culture Change
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Excel
- Executive Coaching
- Executive Team Alignment
- Facility Management (FM)
- Inside Sales
- Integration
- Inventory Management
- Investor Relations Support
- Keynote Speaking
- Large Scale Change Management
- Leadership
- Leadership Development
- Mentoring
- Microsoft Excel
- Mobile Devices
- Organizational Culture
- Organizational Vision
- Performance Metrics
- Problem Solving
- Process Improvement
- Program Management
- Project Management
- Public Speaking
- Quality Assurance
- Software as a Service (SaaS)
- Start-up Ventures
- Strategic Vision
- Theology
- Vendor Management
- Voice of the Customer
- Business Objects
- Customer Analytics
- Presentation Preparation
- Church
- Audio Mixing
- Troubleshooting
- Analytics
- Research
- Telecommunications
- Training
- Sales Management
- Microsoft Word
- Marketing
- Cross Functional Team Leadership
- Management
Drew Williams Summary
- Drew Williams, based in Springfield, MO, US, is currently a Lead Pastor at North Point Church. Drew Williams brings experience from previous roles at Servant, Dreamfield Works and ConGenius. Drew Williams holds a Bachelor of Arts in Theology @ Portland Bible College. With a robust skill set that includes Business Process Improvement, Call Center, Call Center Development, Call Centers, Coaching and more. Drew Williams has 3 emails and 2 mobile phone numbers on RocketReach.
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