Drew Shirkey Email & Phone Number
Helpdesk Manager – Contractor @ MicroHealth
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Drew Shirkey Location
- Centreville, VA, US
Drew Shirkey Work
- 2024 -now Helpdesk Manager – Contractor @
- 2016 -2024 Director Of Technology @
- 2012 -2016 Systems Administrator @ Clarabridge
- 2004 -2012 Sr Analyst @ Convergys
- 2001 -2005 Small Shop IT Director @
- 1998 -2001 IT Services @ Bracewell & Patterson
Drew Shirkey Education
- University of Houston-Downtown
Drew Shirkey Skills
- Information Security
- IT Documentation
- Ticketing Systems
- WiFi
- Event Ticketing
- Ethernet
- Help Desk Support
- Windows 11
- Technical Advisory
- Budgetary Responsibilities
- Report Writing
- Business Correspondence
- Procedure Manuals
- Sensitive Information
- Office Application
- Printers
- Laptops
- Written Communication
- Timelines
- Service-Level Agreements (SLA)
- Account Creation
- Team Management
- Attention to Detail
- Cables
- Problem Solving
- Emergency Situations
- Standard Operating Procedure (SOP)
- Collaborative Problem Solving
- Communication
- Interpersonal Skills
- Integrated Security Systems
- Thinking Skills
- Critical Thinking
- VMware
- Vulnerability Assessment
- Linux
- Microsoft Excel
- Domain Name System (DNS)
- Powershell
- IT Strategy
- Bash
- Data Migration
- Firewalls
- Agile Methodologies
- Office 365
- Active Directory
- Constructive Feedback
- IT Service Management
- MySQL
- ITIL
- Continuous Improvement
- Computer Hardware
- Service Desk
- Linux System Administration
- Microsoft Azure
- IT Management
- Cybersecurity
- Network Administration
- Security
- IT Operations
- Operating Systems
- Network Engineering
- System Deployment
- Microsoft Office
- Technical Support
- System Administration
- Windows Server
- Information Technology
- Unix
- Windows
- Networking
- Business Intelligence
- SQL
- Databases
- SDLC
- Cloud Computing
- Business Analysis
- Analytics
- Troubleshooting
- Unix Shell Scripting
- Requirements Analysis
- Vendor Management
- HTML
- Process Improvement
- Data Warehousing
- Visio
- Oracle
- PL/SQL
- Integration
- Enterprise Software
- SharePoint
- Enterprise Architecture
- Microsoft SQL Server
- Dell KACE
- Video Games
- Gaming
- Shell Scripting
- Computer Games
- Game Development
- Business Process Improvement
Drew Shirkey Summary
- Drew Shirkey, based in Centreville, VA, US, is currently a Helpdesk Manager – Contractor at MicroHealth LLC. Drew Shirkey brings experience from previous roles at Signal Group DC, Clarabridge, Convergys and 1st American. Drew Shirkey holds a University of Houston-Downtown. With a robust skill set that includes Information Security, IT Documentation, Ticketing Systems, WiFi, Event Ticketing and more. Drew Shirkey has 1 emails and 2 mobile phone numbers on RocketReach.
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