Director of Customer Success @ (May 2025 - November 2025)
Manager of Customer Engagement @ (February 2024 - May 2025)
Lead Customer Success Manager @ (May 2023 - February 2024)
Customer Success Manager @ (April 2022 - May 2023)
Implementation Manager @ (December 2019 - April 2022)
Product Owner @ (February 2019 - December 2019)
Analyst @ (December 2018 - February 2019)
Technical Recruiter @ VincentBenjamin (August 2018 - December 2018)
Product Manager @ InfinityHR (November 2015 - July 2018)
Account Manager @ mobiManage (August 2015 - November 2015)
Manager of Customer Support @ (March 2013 - June 2015)
Customer Support Specialist @ (July 2012 - March 2013)
Drew Mintzell Education
Northern Virginia Community College
Associate's degree (Business Administration and Management, General)
Drew Mintzell Skills
Contact Center as a Service (CCaaS)
Consulting
Software as a Service (SaaS)
Business-to-Business (B2B)
Salesforce.com
Customer Success
Customer Relationship Management (CRM)
Customer Service
Microsoft Office
Microsoft Excel
Team Building
Training
Leadership
Social Media
Management
Strategic Planning
Outlook
Coaching
Microsoft Word
Contract Negotiation
Leadership Development
Negotiation
Sales Process
Time Management
Public Relations
Security
Customer Experience
Call Centers
Customer Retention
Alarm Systems
Team Leadership
Process Improvement
Sales
Account Management
Networking
Agile Methodologies
Agile Project Management
Scrum
Team Foundation Server (TFS)
Drew Mintzell Summary
Drew Mintzell, based in Columbia, SC, US, is currently a Director, Client Success - FleetWatcher at AlignOps. Drew Mintzell brings experience from previous roles at Arcoro. Drew Mintzell holds a Associate's degree in Business Administration and Management, General @ Northern Virginia Community College. With a robust skill set that includes Contact Center as a Service (CCaaS), Consulting, Software as a Service (SaaS), Business-to-Business (B2B), Salesforce.com and more. Drew Mintzell has 1 emails and 2 mobile phone numbers on RocketReach.
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