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Drew Michelson Location
Verona, NJ, US
Drew Michelson Work
Contact Center Director @ (April 2023 - Present)
AVP Member Solutions and Operations @ (August 2019 - April 2023)
Call Center Manager @ (March 2019 - August 2019)
Vice President Customer Care @ (August 2016 - January 2019)
Member Experience Director @ (July 2015 - August 2016)
Member Care Manager @ (December 2014 - July 2015)
AVP-Remote Banking Manager @ (April 2012 - October 2014)
Director, Branch Operations and Call Center @ Paragon Federal Credit Union (March 2010 - May 2012)
Call Center Manager @ (January 2003 - March 2010)
Call Center Manager @ Superior Bank (February 2000 - January 2003)
Call Center @ (January 1996 - January 2000)
Drew Michelson Education
Westwood High School 1994-1994
Drew Michelson Skills
Credit
Credit Analysis
Commercial Banking
Commercial Lending
Mortgage Lending
Sales Management
Small Business Lending
Mortgage Banking
Loan Origination
Underwriting
Management
Loss Mitigation
Financial Analysis
Finance
Loans
Banking
Consumer Lending
Retail Banking
Call Centers
Financial Services
Customer Service
Leadership
Supervisory Skills
Customer Satisfaction
Customer Relations
Customer Experience
Microsoft Word
Call Center
Marketing
Sales
Operations
Credit Unions
Drew Michelson Summary
Drew Michelson, based in Verona, NJ, US, is currently a Contact Center Director at Municipal Credit Union. Drew Michelson brings experience from previous roles at Affinity Federal Credit Union, UNFCU, Dime Community Bank and McGraw-Hill Federal Credit Union. Drew Michelson holds a 1994 - 1994 Westwood High School. With a robust skill set that includes Credit, Credit Analysis, Commercial Banking, Commercial Lending, Mortgage Lending and more. Drew Michelson has 3 emails and 2 mobile phone numbers on RocketReach.
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