Director, Technical Operations @ (May 2016 - February 2017)
Senior Manager, Technical Operations @ (April 2015 - May 2016)
Manager of Corporate IT @ (March 2012 - April 2015)
Desktop Engineering Team Lead @ (April 2011 - March 2012)
Mac Team Lead @ (April 2010 - April 2011)
Mac Service Desk Technician @ (December 2003 - April 2010)
Web Developer @ (September 2000 - December 2003)
Drew McMillen Education
Western Governors
(Management, Business)
2013-2015
North Carolina State University 1999-2001
Drew McMillen Skills
Agile Methodologies
Change Management
Cisco Systems Products
Cloud Computing
Containerization
Continuous Integration and Continuous Delivery (CI/CD)
Cost Reduction
DevOps
Disaster Recovery
Engineering Leadership
Enterprise Software
Hybrid Cloud
IBM Cloud
IT Infrastructure Operations
IT Service Management
ITIL
IaaS
Leadership
Mentoring
Open Source
OpenShift
OpenStack
Operational Excellence
Operations Management
Platform as a Service (PAAS)
Problem Solving
Product Development
Project Management
SaaS
Scalability
Site Reliability Engineering
Software Development
Software as a Service (SaaS)
Strategic Planning
System Administration
System Deployment
Team Building
Team Leadership
Technical Support
Technology Enabled Business Transformation
Technology Solution Delivery
Thought Leadership
Training
VMware
Vendor Management
Web Applications
Management
Troubleshooting
Servers
OS X
Hardware
Computer Hardware
Windows 7
Perl
Linux
AppleScript
Software Installation
Operating Systems
Casper Suite 8 deployment, configuration and maintenance
Shell Scripting
Mac OS X
Advanced Mac troubleshooting techniques
Service Desk
JavaScript
Windows
Active Directory
XP
QuickTime Streaming Server
Mac OS X deployment
Windows XP / Vista / 7 installation, maintenance and basic troubleshooting
Laptops
BMC Remedy
Maintenance and Basic Troubleshooting
Vista
Software as a Service Saas
Operations
Casper Suite 8 Deployment
Microsoft Office
Windows XP
7 Installation
Configuration and Maintenance
Technical Operations
Software as a Service
Drew McMillen Summary
Drew McMillen, based in Seattle, WA, US, is currently a Senior Vice President, Information Technology at Holland America Line. Drew McMillen brings experience from previous roles at Holland America Line, IBM, Red Hat and WebAssign (acquired by Cengage Learning). Drew McMillen holds a 2013 - 2015 Western Governors. With a robust skill set that includes Agile Methodologies, Change Management, Cisco Systems Products, Cloud Computing, Containerization and more. Drew McMillen has 2 emails and 1 mobile phone numbers on RocketReach.
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