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Drew McGuire Location
Fishers, IN, US
Drew McGuire Work
Director of Customer Success - Renewals @ (July 2025 - Present)
Director of CS @ (January 2020 - January 2025)
Manager, Client Contract Renewals @ (January 2017 - January 2020)
Manager, Advertising Sales @ (January 2017 - January 2018)
Manager, Customer Care @ (January 2015 - January 2017)
Call Center Service HR Manager @ (January 2014 - January 2015)
Manager, AppleCare @ (January 2012 - January 2014)
Drew McGuire Education
Ball State University
Bachelor of Arts - BA (Political Science and Government)
2010-2013
Columbia College Chicago
Music Performance (General)
2009-2010
Drew McGuire Skills
Cross-Departmental Leadership
Mentorship and Coaching
Account Management
Adaptability and Resilience
Advertising
Advertising Sales
Analytical Skills
Boardroom Communication
Business Continuity Planning
Business Performance Management
Business Planning
Business Process Improvement
Call Center Administration
Call Center Development
Change Advocacy
Change Management
Coaching
Coaching & Mentoring
Communication
Contact Center Management
Contact Centers
Continuous Improvement
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Acquisition Management
Customer Experience
Customer Retention
Customer Service Operations
Customer Success
Data Analysis
Delegation
Department Creation
Direct Sales
Emotional Intelligence
Employee Advocacy
Employee Engagement
Employee Training
Empowering Teams
Executive Decision-making
Formstack
Gainsight
Genesys
Google Workspace
Greenhouse Software
Innovation Management
Interviewing
Lead Gen
Lead Generation
Leadership
Leadership Development
Looker (Software)
Management
Microsoft Excel
Microsoft Office
Microsoft Teams
Motivation and Influence
Negotiation and Mediation
Okta
Operations Management
Organization
Organizational Development
P & L Oversight
People Management
Performance Management
Presentation Skills
Project Management
Public Speaking
Recruiting
Revenue Growth & Profitability
Risk Management
Sale prospecting
Sales
Salesforce.com
ShareWorks
Social Media
Social Media Management
Social Networking
Staff Retention
Stakeholder Alignment
Stakeholder Engagement
Strategic Communications
Strategic Hiring
Strategic Leadership
Strategic Negotiations
Strategic Partnerships
Strategic Planning
Strategic Vision and Foresight
Strategy
Succession Planning
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Trust Building
Ultipro
Vendor Management
Written Communication
Zoom
monday.com
Research
Music Production
Professional Audio
Audio Editing
Music Performance
Audio Mixing
Audio Engineering
Music
Hospitality
Digital Audio
Healthcare
Audio Post Production
Drew McGuire Summary
Drew McGuire, based in Fishers, IN, US, is currently a Director of Customer Success - Renewals at RLDatix. Drew McGuire brings experience from previous roles at Angi. Drew McGuire holds a 2010 - 2013 Bachelor of Arts - BA in Political Science and Government @ Ball State University. With a robust skill set that includes Cross-Departmental Leadership, Mentorship and Coaching, Account Management, Adaptability and Resilience, Advertising and more. Drew McGuire has 1 emails and 2 mobile phone numbers on RocketReach.
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