Lead Technical Support Specialist @ (January 2015 - September 2021)
Team Lead and Senior Customer Support Engineer @ (September 2009 - January 2015)
Customer Support Engineer @ (May 2003 - September 2009)
ColdFusion Programmer (Sprint) @ (September 2002 - May 2003)
Application Administrator (Sprint) @ (May 2001 - September 2002)
Test Administrator @ Linuxgruven (November 2000 - March 2001)
Drew Hodson Education
University of Kansas - Graduate School of Business
MBA (Business)
2006-2010
Evangel University
BS (Computer Science)
1997-2000
Drew Hodson Skills
Apache
Business Intelligence
Cascading Style Sheets (CSS)
Customer Satisfaction
Customer Service
Enterprise Software
Fiddler
IIS
Java Enterprise Edition
JavaScript
Linux
Microsoft SQL Server
MySQL
REST API
SQL
Shell Scripting
Solaris
Team Leadership
Technical Documentation
Testing
Tomcat
Unix
Web Applications
WebSphere Application Server
Weblogic
Websphere
Wireshark
Microsoft Excel
Test Planning
Software
Support
Drew Hodson Summary
Drew Hodson, based in Overland Park, KS, US, is currently a Senior Support Engineer - Cloud SMB at Atlassian. Drew Hodson brings experience from previous roles at OpenText and Accenture. Drew Hodson holds a 2006 - 2010 MBA in Business @ University of Kansas - Graduate School of Business. With a robust skill set that includes Apache, Business Intelligence, Cascading Style Sheets (CSS), Customer Satisfaction, Customer Service and more. Drew Hodson has 2 emails and 2 mobile phone numbers on RocketReach.
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