Executive Escalations Manager @ (June 2023 - October 2026)
Customer Success Manager @ F5 (May 2022 - May 2023)
Senior Safety Operations Manager @ (May 2019 - May 2022)
On Tour Support Supervisor @ (November 2019 - May 2021)
Senior Traveler Support Specialist @ (November 2018 - May 2019)
Traveler Support Specialist @ (April 2017 - November 2018)
International Student Advisor @ The N.U.in Program (June 2016 - December 2016)
Drew Harrison Education
Northeastern University
Bachelor of Science (B.S.) (Psychology)
Swinburne University of Technology
Traditional Study Abroad
Drew Harrison Skills
Customer Success
Critical Thinking
Crisis Communications
Team Management
Client Relations
Customer Experience
Budgeting
Operations
Customer Support
Training
User Training
Project Management
Salesforce.com
Relationship Building
Problem Solving
Customer Retention
Customer Service
Microsoft Word
Leadership
Public Speaking
Teamwork
Microsoft Excel
PowerPoint
Microsoft PowerPoint
Research
Social Media
Sales
Social Networking
SPSS
Google Drive
Event Planning
Customer Relationship Management (CRM)
HubSpot
Microsoft Office
Jira
Crisis Management
Creative Problem Solving
Skilled Multi-tasker
Smartsheet Platform
Drew Harrison Summary
Drew Harrison, based in Philadelphia, PA, US, is currently a Senior Executive Escalations Manager at Rippling. Drew Harrison brings experience from previous roles at Rippling, F5 and EF Go Ahead Tours. Drew Harrison holds a Bachelor of Science (B.S.) in Psychology @ Northeastern University. With a robust skill set that includes Customer Success, Critical Thinking, Crisis Communications, Team Management, Client Relations and more. Drew Harrison has 2 emails and 2 mobile phone numbers on RocketReach.
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