Drew Franchetti Email & Phone Number
Director of Information Technology @ Hope Network
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Drew Franchetti Location
- Grand Rapids, MI, US
Drew Franchetti Work
- 2024 -now Director of Information Technology @
- 2022 -2024 Technical Solutions Manager @
- 2014 -2022 IT Operations Manager @
- 2011 -2014 IT Service Desk Manager @
- 2002 -2009 Training Specialist II @
- 2001 -2002 Network Administrator @
Drew Franchetti Skills
- Call Center
- Visio
- Lotus Notes
- Peregrine
- Troubleshooting
- Incident Management
- SharePoint
- Training
- Software Documentation
- Access
- Vendor Management
- Process Improvement
- Call Centers
- Help Desk Support
- Technical Support
- IT Service Management
- Customer Satisfaction
- Program Management
- Disaster Recovery
- ITIL
- Cross-functional Team Leadership
- Computer Hardware
- IT Management
- Requirements Analysis
- Networking
- Project Planning
- Data Analysis
- Analysis
- Business Process
- IT Operations
- Outlook
- Team Leadership
- Windows 7
- SDLC
- Windows
- Integration
- System Administration
- Technical Writing
- Project Management
- Customer Service
- Business Analysis
- Operating Systems
- Team Building
- Change Management
- Leadership
- Management
- Security
- Quality Assurance
- Business Process Improvement
- Information Technology
- Microsoft Excel
- Cross Functional Team Leadership
- SQL
- Microsoft Office
- Cisco Technologies
Drew Franchetti Summary
- Drew Franchetti, based in Grand Rapids, MI, US, is currently a Director of Information Technology at Hope Network. Drew Franchetti brings experience from previous roles at Hope Network and JPMorgan Chase. With a robust skill set that includes Call Center, Visio, Lotus Notes, Peregrine, Troubleshooting and more. Drew Franchetti has 2 emails and 1 mobile phone numbers on RocketReach.
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