Director - Service Delivery Management, North America @ Mitel
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Drew Allison Location
Lawton, OK, US
Drew Allison Work
2023 -
now Director - Service Delivery Management, North America @
2019 -
2024 Director - Service Delivery Management @
2008 -
2019 Project Manager @
2007 -
2008 Project Manager @
1996 -
2007 Field Service Manager @
1984 -
1996 Field Service Technician @
1983 -
1989 Personnel Records Specialist @
Drew Allison Skills
Troubleshooting
Presentation Skills
Margin Analysis
KPI Reporting
Project Coordination
Agile & Waterfall Methodologies
Hardware Installation
Project Management
Microsoft Outlook
Microsoft Excel
Microsoft Office
Project Management Body of Knowledge (PMBOK)
Account Management
Customer Service
Customer Satisfaction
Quality Reviews
Capacity Planning
Problem Solving
Annual Reviews
Key Performance Indicators
Customer Support
Customer Experience
Conflict Resolution
Telecommunications
VoIP
Unified Communications
IP
Managed Services
Telephony
Wireless
SIP
Integration
Vendor Management
Call Centers
Product Management
PowerPoint
Business Analysis
Drew Allison Summary
Drew Allison, based in Lawton, OK, US, is currently a Director - Service Delivery Management, North America at Mitel. Drew Allison brings experience from previous roles at Atos, Siemens Enterprise Communications and Siemens. With a robust skill set that includes Troubleshooting, Presentation Skills, Margin Analysis, KPI Reporting, Project Coordination and more. Drew Allison has 1 emails and 1 mobile phone numbers on RocketReach.
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