Drea Miller Email & Phone Number
Vice President of Tax and Accounting Services @ 1-800Accountant
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Drea Miller Location
- Tucson, AZ, US
Drea Miller Work
- Vice President of Tax and Accounting Services @ (October 2024 - Present)
- Director, Live Services Experience Design, Small Business and Self Employed Group @ (October 2022 - October 2024)
- Director, Customer Success - US Assisted support, Small Business and Self Employed Group @ (August 2021 - October 2022)
- Director - Service Operations and Business Intelligence, Small Business and Self Employed Group @ (October 2020 - August 2021)
- Director, Service Operations and Business Intelligence - Consumer Group @ (August 2019 - October 2020)
- Director of Risk Operations and Quality of Service - Consumer Group @ (October 2017 - August 2019)
- Director of Customer Care Operations - Consumer Group @ (August 2013 - October 2017)
- Group Manager - Planning and Diagnostics, Consumer Group @ (August 2012 - August 2013)
- Customer Care Leader, New Business Initatives - Consumer Group @ (October 2010 - August 2012)
- Group Manager of Operations - Consumer Group @ (August 2009 - October 2010)
- Senior Manager of Operations - Consumer Group @ (August 2005 - August 2009)
- Tactical Operations Manager - Consumer Group @ (August 2003 - August 2005)
- Planning and Staffing Manger - Quickbooks Direct Sales @ (August 2002 - August 2003)
- Operations Coordinator - Quicken Service Delivery @ (August 2001 - August 2002)
- Supervisor - Quicken Service Delivery @ (November 1999 - August 2001)
Drea Miller Skills
- Compliance Management
- Customer Loyalty
- Operations Management
- Change Management
- Continuous Process Improvement
- Quality Assurance
- Root Cause Problem Solving
- Root Cause Analysis
- Customer Satisfaction
- Business Development
- Analytical Skills
- Customer Experience
- Vendor Management
- SaaS
- Call Center
- Workforce Management
- Call Centers
- Outsourcing
- Service Delivery
- Program Management
- Leadership
- Salesforce.com
- Cross-functional Team Leadership
- Business Process Improvement
- CRM
- Performance Management
- Project Planning
- Enterprise Software
- Process Improvement
- Customer Retention
- Product Management
- Analytics
- BPO
- Contact Centers
- Business Analysis
- Strategy
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Forecasting
- Operational Planning
- Process Excellence
- Risk Assessment
- Logistics Management
- Continuous Improvement
- Risk Governance
Drea Miller Summary
- Drea Miller, based in Tucson, AZ, US, is currently a Vice President of Tax and Accounting Services at 1-800Accountant. Drea Miller brings experience from previous roles at Intuit. With a robust skill set that includes Compliance Management, Customer Loyalty, Operations Management, Change Management, Continuous Process Improvement and more. Drea Miller has 1 emails and 1 mobile phone numbers on RocketReach.
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