Dragos Mocanu Email
Knowledge Manager and Process Designer @ SparkWare Technologies
Bucharest, Bucuresti, Romania
Dragos Mocanu's Work
- Knowledge Manager and Process Designer @ SparkWare Technologies
- Senior Technical Support Business to Consumer Service Cloud @ Oracle
- Talent Advisory Manager Systems and Support @ Oracle
- Talent Advisory Systems Technical Support @ Oracle
- Technical Trainer @ Stefanini Group
- Service Helpdesk Technician and Servicenow System Administrator @ Stefanini EMEA
- Customer and Client Service @ Connecting U2
- System Administrator @ ASI System Integration, Inc.
- Customer Support @ Kompo SRL
Dragos Mocanu's Education
- University of Constanta
Bachelors (Banking, Economics, Business, Finance)
2005 - 2008
Dragos Mocanu's Skills
- Servers
- Customer Support
- Help Desk Support
- Problem Solving
- Business Process Improvement
- Knowledge Hungry Learner
- Servicenow Administrator
- Taleo
- Team Coordonation
- Presentation Skills
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