Dragora Technologies Information

Dragora Technologies offers a full line of computer service options for home users including: computer and laptop repair, virus removal, hardware upgrades, hardware and software installation, Windows reinstallation, data backup and recovery, home networking, internal computer cleaning and more. We also provide laptop specific services such as: DC power jack repair and notebook LCD screen repair and replacement. At Dragora Technologies we believe in being better than our competition in all aspects and our speed, low prices, convenience, accessibility, expertise and exceptional customer service make us the easy choice for computer service and repair. Speed - We offer same-day service and our average turnaround time is within 24 hours. Often computers and notebooks dropped off in the morning are completed the same day. There's no need to wait days, or even weeks to get your computer back. Often we are done before our competition even starts. Low Prices - Our prices are guaranteed to be 10-60% off our leading corporate competitor. While it may be hard to believe that we can beat many competitors by 60% it has happened. The more work you have done, the more of a discount we give. Convenience - To make your service as convenient as possible we offer four great options including: our normal "no lines, no hassles" service at our location; our pickup and dropoff service, free within 15 miles; our fast and convenient onsite service, conducted at your location; our remote service, capable of fixing some software and hardware issues right over the Internet. Accessibility - Have you ever called a business, only to be stuck in a computer menu nightmare, get hung up on, or perhaps you're just unable to reach anyone. At Dragora, we don't believe this is how customers should be treated. We make an effort to pick up the phone every time it rings and provide a live knowledgeable tech to work with you to make your experience as easy as possible. Expertise - With many of our competitors, you may get a qualified tech, or perhaps you'll get an inexperienced high school or college student who might misdiagnose your problem, resulting in wasted money, or a computer that will come back with more problems. At Dragora, we guarantee that we won't let anyone touch your computer unless they are thouroughly qualified with years of real world work experience. Customer Service - Superb customer service is the difference between a company that is good and one that is great. At Dragora Technologies, we are committed to excellent, personal, customer service. We want you to tell your friends and family about us and look at us the same way you would a great family doctor. We're not happy unless you're happy.