Douglas Yu Email
Helpdesk Technician @ The Health Employers Association of BC (HEABC)
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Douglas Yu Location
- Vancouver, BC, CA
Douglas Yu Work
- 2016 -now Helpdesk Technician @
- 2012 -2016 IT Technology Assistant @
- 1998 -2012 Intermediate Helpdesk Technician @
- 1997 -1998 Technical Sales Associate @ Compucentre
Douglas Yu Education
- Global Knowledge
ITIL Foundation (IT Service Management)
2014-2014 - British Columbia Institute of Technology
CompTIA (A+ Certification)
2011-2012
Douglas Yu Skills
- Visual Studio
- Microsoft Office
- Project Management
- Troubleshooting
- Microsoft SQL Server
- Business Analysis
- Microsoft Excel
- Agile Methodologies
- SharePoint
- Negotiation
- Change Management
- Process Improvement
- Customer Service
- Strategic Planning
- Active Directory
- VMware
- SQL
Douglas Yu Summary
- Douglas Yu, based in Vancouver, BC, CA, is currently a Helpdesk Technician at HEABC. Douglas Yu brings experience from previous roles at HEABC, AXA and Compucentre. Douglas Yu holds a 2014 - 2014 ITIL Foundation in IT Service Management @ Global Knowledge. With a robust skill set that includes Visual Studio, Microsoft Office, Project Management, Troubleshooting, Microsoft SQL Server and more. Douglas Yu has 1 emails on RocketReach.
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