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Douglas Ward Location
Grafton, MA, US
Douglas Ward Work
2025 -now Head of Program Governance @
2006 -now Compliance Director @
2005 -2006 Compliance Communications Review Group (CRG) Team Leader @
2004 -2005 Compliance Communications Review Group (CRG) Compliance Consultant @
2000 -2004 Customer Support Services (CSS) Team Manager @
1998 -2003 Team Manager @
1999 -2000 Operations Analyst @
1999 -2000 CSS Console Operations Analyst @
1998 -1999 CSS Participant Service Representative II @
1996 -1998 CRMS Compliance Analyst @ The Hanover Insurance Company
1993 -1998 Compliance Analyst @
1995 -1996 Administration Specialist @ CRMS Plan
1993 -1995 Claims Examiner @ CRMS Medical
Douglas Ward Education
Nichols College
MBA (Business)
1998-2000
Nichols College
MBA
1997-2000
Bryant University
BA (Business)
1988-1992
Bryant College
B.S.B.A (Business Administration, Management and Operations)
1988-1992
Northbridge High
Douglas Ward Skills
Good customer experience is good compliance!
Strategy
Training
Leadership
Management
Program Management
Analysis
Project Management
Employee Benefits
Strategic Planning
Six Sigma
Call Centers
SQL
Microsoft Excel
Customer Service
Business Analysis
Marketing
Microsoft Word
Public Speaking
Douglas Ward Summary
Douglas Ward, based in Grafton, MA, US, is currently a Head of Program Governance at Fidelity Investments. Douglas Ward brings experience from previous roles at Fidelity Investments. Douglas Ward holds a 1998 - 2000 MBA in Business @ Nichols College. With a robust skill set that includes Good customer experience is good compliance!, Strategy, Training, Leadership, Management and more. Douglas Ward has 2 emails and 1 mobile phone numbers on RocketReach.
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