Douglas Ward Email & Phone Number
Head of Program Governance @ Fidelity Investments
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Douglas Ward Location
- Grafton, MA, US
Douglas Ward Work
- Head of Program Governance @ (July 2025 - Present)
- Compliance Director @ (June 2006 - Present)
- Compliance Communications Review Group (CRG) Team Leader @ (June 2005 - June 2006)
- Compliance Communications Review Group (CRG) Compliance Consultant @ (March 2004 - June 2005)
- Customer Support Services (CSS) Team Manager @ (November 2000 - March 2004)
- Team Manager @ (May 1998 - April 2003)
- Operations Analyst @ (June 1999 - October 2000)
- CSS Console Operations Analyst @ (June 1999 - October 2000)
- CSS Participant Service Representative II @ (May 1998 - June 1999)
- CRMS Compliance Analyst @ The Hanover Insurance Company (April 1996 - May 1998)
- Compliance Analyst @ (September 1993 - May 1998)
- Administration Specialist @ CRMS Plan (August 1995 - April 1996)
- Claims Examiner @ CRMS Medical (September 1993 - August 1995)
Douglas Ward Education
- Nichols College
MBA (Business)
1998-2000 - Nichols College
MBA
1997-2000 - Bryant University
BA (Business)
1988-1992 - Bryant College
B.S.B.A (Business Administration, Management and Operations)
1988-1992 - Northbridge High
Douglas Ward Skills
- Good customer experience is good compliance!
- Strategy
- Training
- Leadership
- Management
- Program Management
- Analysis
- Project Management
- Employee Benefits
- Strategic Planning
- Six Sigma
- Call Centers
- SQL
- Microsoft Excel
- Customer Service
- Business Analysis
- Marketing
- Microsoft Word
- Public Speaking
Douglas Ward Summary
- Douglas Ward, based in Grafton, MA, US, is currently a Head of Program Governance at Fidelity Investments. Douglas Ward brings experience from previous roles at Fidelity Investments. Douglas Ward holds a 1998 - 2000 MBA in Business @ Nichols College. With a robust skill set that includes Good customer experience is good compliance!, Strategy, Training, Leadership, Management and more. Douglas Ward has 2 emails and 1 mobile phone numbers on RocketReach.
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