2006 -2015 Enterprise Workflow Application Development @
2000 -2006 President and CEO and Founding Partner @ Ultimate Workflow Integration Partners (UWIP)
1999 -2000 President and CEO @ Total Workflow Solutions, LLC
1998 -1999 General Manager, Remedy Services @ Enterprise Engineering, Inc.
1996 -1998 National Support Manager and Assistant Vice President @ First Union - Capital Markets
1990 -1996 Manager, Pre-Press, Helpdesk and Desktop Support @
1984 -1990 Field Service Engineer @ Atex
Douglas Tanner Education
Remedy Corporation
Douglas Tanner Skills
BMC Remedy
ITIL
Remedy
Change Management
Service Management
Business Analysis
Service Desk
Incident Management
IT Asset Management
Application Development
Documentation
Requirements Analysis
Process Improvement
Visio
IT Management
Analysis
Business Process
IT Strategy
Software Development
SLA
Troubleshooting
Software Documentation
Cloud Computing
System Administration
Enterprise Software
IT Service Management
Data Center
Active Directory
Security
Integration
Team Leadership
Disaster Recovery
Vendor Management
Management
Service Delivery
Strategy
Leadership
IT Operations
CRM
SDLC
Enterprise Architecture
SharePoint
Information Technology
Business Intelligence
Solution Architecture
Consulting
System Deployment
Technical Support
Outsourcing
SaaS
Sales
Business Development
Marketing
Douglas Tanner Summary
Douglas Tanner, based in Huntersville, NC, US, is currently a Senior Manager, Platform Support and Software Engineering, ServiceNow Global at Lowe's Companies, Inc.. Douglas Tanner brings experience from previous roles at Lowe's Companies, Inc. and Accenture. Douglas Tanner holds a Remedy Corporation. With a robust skill set that includes BMC Remedy, ITIL, Remedy, Change Management, Service Management and more. Douglas Tanner has 3 emails and 3 mobile phone numbers on RocketReach.
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