Douglas Stephens Email & Phone Number
Sr Contact Center Support Engineer @ GM Financial
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Douglas Stephens Location
- Cincinnati, OH, US
Douglas Stephens Work
- 2022 -now Sr Contact Center Support Engineer @
- 2018 -2022 Principle Consultant @
- 2017 -2017 Genesys Build Specialist @ Omnikron Systems Inc.
- 2005 -2016 Senior Analyst - Call Center Technology @
- 2001 -2005 Contractor - Johnson and Johnson - Call Center Technology @
- 1997 -2001 Supervisor of Clinical Engineering and Telecomunications @ Deaconess Hospital Cincinnati
Douglas Stephens Education
- Thomas More College
Bachelor’s Degree (Bachelors of Arts, Business Administration)
2010-2012 - Cincinnati State Technical and Community College
Associate’s Degree (Associate of Applied Science, Biomedical Electronics Engineering Technology)
1989-1991
Douglas Stephens Skills
- Leadership
- Genesys Framework
- Contact Centers
- Telecommunications
- Cross Functional Team Leadership
- ITIL
- Business Process Improvement
Douglas Stephens Summary
- Douglas Stephens, based in Cincinnati, OH, US, is currently a Sr Contact Center Support Engineer at GM Financial. Douglas Stephens brings experience from previous roles at Enterprise Iron Financial Industry Solutions, Inc., Omnikron Systems Inc., Johnson & Johnson and PDR. Douglas Stephens holds a 2010 - 2012 Bachelor’s Degree in Bachelors of Arts, Business Administration @ Thomas More College. With a robust skill set that includes Leadership, Genesys Framework, Contact Centers, Telecommunications, Cross Functional Team Leadership and more. Douglas Stephens has 3 emails and 1 mobile phone numbers on RocketReach.
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