Douglas Shultz Email & Phone Number
Deputy Director, Contact Center @ Indiana Bureau of Motor Vehicles
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Douglas Shultz Location
- Anderson, IN, US
Douglas Shultz Work
- Deputy Director, Contact Center @ (August 2017 - Present)
- Training and Quality Manager @ Concentrix (October 2007 - August 2017)
- Quality and Training Manager @ (February 2013 - January 2014)
- Quality Analyst @ Manpower Inc. (October 2007 - March 2013)
Douglas Shultz Education
- Alexandria Monroe High School 2000-2003
Douglas Shultz Skills
- Call Centers
- Training
- Performance Management
- Quality Assurance
- Recruiting
- Customer Service
- Management
- CRM
- Team Management
- Coaching
- Quality Management
- Employee Training
- Leadership
- Analysis
- Vendor Management
- Process Improvement
- Operations Management
- Customer Experience
- Team Leadership
- Telecommunications
- Customer Satisfaction
- Business Process Improvement
- Outsourcing
- Change Management
- Business Analysis
- Cross-functional Team Leadership
- Office 365
- Project Management Software
- Messaging
- Critical Thinking
- Public Speaking
- Contact Centers
- Cross Functional Team Leadership
Douglas Shultz Summary
- Douglas Shultz, based in Anderson, IN, US, is currently a Deputy Director, Contact Center at Indiana Bureau of Motor Vehicles. Douglas Shultz brings experience from previous roles at Concentrix, IBM and Manpower Inc.. Douglas Shultz holds a 2000 - 2003 Alexandria Monroe High School. With a robust skill set that includes Call Centers, Training, Performance Management, Quality Assurance, Recruiting and more. Douglas Shultz has 1 emails and 2 mobile phone numbers on RocketReach.
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