2012 -2015 Department Operations Manager, Channels @
2009 -2012 Vice President and Department Manager, Card and Retail Services @
2005 -2009 Vice President and Sr. Manager, Global Projects and Operations @
2003 -2005 Integration Manager, Global Resourcing @
1993 -2003 Collections Manager @
Douglas Rayman Education
Commonwealth College
Associate of Science (AS) (Legal Assistant/Paralegal)
1991-1993
Strayer University
Working towards Bachelors (Business Administration and Management, General)
2005
Douglas Rayman Skills
Banking
Risk Management
Process Improvement
Financial Services
Business Analysis
Portfolio Management
Credit Cards
Leadership
Business Process Improvement
Relationship Management
Change Management
Call Centers
Vendor Management
Management
Project Management
Team Building
Strategic Planning
Operations Management
Contact Centers
Program Management
Business Process
Training
Customer Service
Performance Management
Douglas Rayman Summary
Douglas Rayman, based in Chesapeake, VA, US, is currently a Director of Customer Experience and Collections at Midwest Acceptance Corporation. Douglas Rayman brings experience from previous roles at Perficient, Chartway Federal Credit Union, ABNB Federal Credit Union and Norfolk Consulting, LLC. Douglas Rayman holds a 1991 - 1993 Associate of Science (AS) in Legal Assistant/Paralegal @ Commonwealth College. With a robust skill set that includes Banking, Risk Management, Process Improvement, Financial Services, Business Analysis and more. Douglas Rayman has 2 emails and 1 mobile phone numbers on RocketReach.
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