Douglas Miller Email & Phone Number
Customer Success Manager @ Illuma Labs
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Douglas Miller Location
- Plano, TX, US
Douglas Miller Work
- Customer Success Manager @ (November 2024 - Present)
- Sr. Customer Success Manager @ (September 2014 - July 2024)
- Team Lead, Merrill Lynch GBAM NOC @ (March 2012 - September 2014)
- Incident Manager for Bank of America Global NOC @ (February 2010 - March 2012)
- Escalation Engineer, Production Control Operations @ (February 2008 - February 2010)
- Client Support Specialist III @ (February 2004 - July 2008)
- Business Support Specialist @ (May 2001 - May 2003)
Douglas Miller Education
- Citrus College 1995-1997
- Netscout Certified 2014
- Microsoft Certified Professional 2000
Douglas Miller Skills
- Network Administration
- NOC
- Cisco Technologies
- Cisco Routers
- Cisco VoIP
- Netscout
- Micromuse Netcool
- Windows Server
- Blackberry Enterprise Server
- Desktop Computers
- DSL
- Remedy Ticketing System
- Maximo
- Help Desk Support
- Vendor Management
- Business Analysis
- Data Center
- SDLC
- Enterprise Software
- System Deployment
- Networking
- Disaster Recovery
- Technical Support
- ITIL
- Troubleshooting
- IT Operations
- HP
- Network Engineer
- Hardware
Douglas Miller Summary
- Douglas Miller, based in Plano, TX, US, is currently a Customer Success Manager at Illuma. Douglas Miller brings experience from previous roles at Trend Micro, HP Enterprise Services and Bank of America. Douglas Miller holds a 1995 - 1997 Citrus College. With a robust skill set that includes Network Administration, NOC, Cisco Technologies, Cisco Routers, Cisco VoIP and more. Douglas Miller has 2 mobile phone numbers on RocketReach.
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