Senior Director, Fraud and Usage Management @ (August 2017 - July 2020)
Senior Director - Revenue Operations @ (December 2014 - August 2017)
Director Billing Operations @ (April 2010 - December 2014)
Senior Manager, Credits and Payments @ (December 2006 - April 2010)
Systems Analyst @ (August 2005 - December 2006)
Solutions Architect and Systems Engineer @ (January 1998 - January 2005)
Project Mechanical Engineer and QA Engineer @ (June 1995 - June 1996)
Douglas Mark Education
University of Pennsylvania
Master of Science (Mechanical Engineering)
1996-1998
Cornell University
Bachelor of Science (Mechanical Engineering)
1991-1995
Douglas Mark Skills
Agile & Waterfall Methodologies
Agile Methodologies
Analysis
Analytical Reasoning
Artificial Intelligence (AI)
Artificial Intelligence for Business
BSS
Building Trust
Business Analysis
Call Centers
Contract Negotiation
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Experience
Database Development
Database Queries
Databases
E-commerce
Fraud Investigations
Integration
Key Performance Indicators
Leadership
Management
MicroStrategy
Negotiation
Order to Cash
Organizational Leadership
PCI DSS
People Management
Process Improvement
Process Optimization
Product Management
Program Management
Project Management
Provisioning
Recurring Billing
Remote Team Management
Risk Management
SQL
Sarbanes-Oxley Act
Solution Architecture
Strategic Planning
Strategy
Team Leadership
Telecommunications
Vendor Management
VoIP
Voice over IP (VoIP)
Douglas Mark Summary
Douglas Mark, based in Metuchen, NJ, US, is currently a Product Manager - Billing Strategy at Verizon. Douglas Mark brings experience from previous roles at Vonage. Douglas Mark holds a 1996 - 1998 Master of Science in Mechanical Engineering @ University of Pennsylvania. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, Analysis, Analytical Reasoning, Artificial Intelligence (AI) and more. Douglas Mark has 2 emails and 2 mobile phone numbers on RocketReach.
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