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Douglas Lowry Location
Scottsdale, AZ, US
Douglas Lowry Work
2026 -now Senior Director of Customer Service Excellence @
2020 -2026 V.P. Customer Service and Contact Center Operations @
2019 -2020 CX and Contact Center Strategy Advisor @ Independent Consultant
2014 -2018 Vice President TransPerfect Connect @
2011 -2014 General Manager - Site Lead - Contact Center Operations @
2004 -2011 Director of Operations @
Douglas Lowry Skills
Start-ups
Customer Satisfaction
Management
Operations Management
Call Center
Six Sigma
Business Intelligence
Strategic Planning
Troubleshooting
Customer Experience
Coaching
Service Delivery
Account Management
Business Analysis
Call Centers
Product Management
Leadership
Customer Service
Sales Management
Change Management
Contract Negotiation
Telecommunications
Strategic Partnerships
Forecasting
Business Planning
Entrepreneurship
Strategy
Process Improvement
New Business Development
Business Strategy
Team Building
Training
Project Management
Vendor Management
Cross-functional Team Leadership
Team Management
Budgets
Sales
Call Center Development
Business Process Improvement
Team Leadership
Solution Selling
Quality Assurance
Project Planning
Technical Support
CRM
SaaS
Networking
Software Documentation
Business Development
Douglas Lowry Summary
Douglas Lowry, based in Scottsdale, AZ, US, is currently a Senior Director of Customer Service Excellence at Caris Life Sciences. Douglas Lowry brings experience from previous roles at SimonMed Imaging, Independent Consultant, TransPerfect and The Endurance International Group. With a robust skill set that includes Start-ups, Customer Satisfaction, Management, Operations Management, Call Center and more. Douglas Lowry has 3 emails and 2 mobile phone numbers on RocketReach.
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