Douglas Griggs Email
Customer Solution Designer @ Computacenter
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Douglas Griggs Location
- Belfast, GB
Douglas Griggs Work
- 2015 -now Customer Solution Designer @
- 2016 -now Service Designer @
- 2013 -2016 Service Architect (Designer) @
- 2011 -2013 Service Desk Manager @
- 2007 -2011 Service Desk Officer @
- 2009 -2011 Service Delivery Consultant @
- 2007 -2010 Service Desk Team Manager @ Mourant Services Ltd
- 2007 -2007 Networks Team Manager @ ukme Ltd
- 2006 -2007 Service Desk Team Manager @
- 2006 -2006 Service Desk Team Manager @
- 2002 -2006 Team Leader @
- 2003 -2006 Out Of Hours Team Manager @ Computacenter Ltd Multiple contracts
- 2003 -2003 Assistant Sales and Finance Manager @ 2003 Computers 4 Students / Computer Warehouse, Maryland, USA
Douglas Griggs Education
- University of Surrey
(Retail And Product Management)
1997-2000 - Bedstone College
A Levels (Chemistry, Mathematics, Physics and General Studies)
1997 - Bedstone College
GCSE (10 - Including Mathematics and English)
Douglas Griggs Skills
- IT Outsourcing
- ISO 20000
- Sla
- Infrastructure
- Business Analysis
- Integration
- Service Delivery
- Photoshop
- Stakeholder Management
- Transition Management
- Problem Management
- IT Operations
- ITIL Certified
- Management
- Governance
- Microsoft Office
- Citrix
- Vendor Management
- Troubleshooting
- Data Center
- Service Improvement
- Outsourcing
- Process Improvement
- ITIL
- Managed Services
- Service Desk
- Incident Management
- Business Process
- IT Management
- BMC Remedy
- Active Directory
- Service Level Agreements
- Offshoring
- Project Delivery
- Architecture
- IT Service Management
- Training
- Microsoft Excel
- IT Strategy
- Service Management
- Disaster Recovery
- PRINCE2
- Business Continuity
- Technical Support
Douglas Griggs Summary
- Douglas Griggs, based in Belfast, GB, is currently a Customer Solution Designer at Computacenter. Douglas Griggs brings experience from previous roles at Computacenter, Capita and State Street. Douglas Griggs holds a 1997 - 2000 University of Surrey. With a robust skill set that includes IT Outsourcing, ISO 20000, Sla, Infrastructure, Business Analysis and more. Douglas Griggs has 3 emails on RocketReach.
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