Manager I, Customer Care @ Quidsi Inc., a subsidiary of Amazon (April 2012 - June 2017)
Customer Care Associate @ Quidsi Inc., a subsidiary of Amazon (June 2010 - April 2012)
Roadside Agent @ (November 2009 - June 2010)
Customer Service Advocate and Team Leader @ (January 2007 - November 2009)
Total Case Specialist (Hyundai Motor America) @ (January 2005 - January 2007)
Douglas Ferrell Education
ProData
Microsoft Office Suite
2018-2018
Hudson County Community College
Logistics (Materials, and Supply Chain Management)
2018-2018
Pima Community College
Communications
Douglas Ferrell Skills
Retail
Team Building
Customer Experience
Customer Satisfaction
Microsoft Office
Management
Coaching
Mentoring
Customer Service Management
Customer Service
Leadership
Training
Microsoft PowerPoint
Team Leadership
Microsoft Word
Microsoft Excel
Social Media
Microsoft Outlook
Communication
Douglas Ferrell Summary
Douglas Ferrell, based in Jersey City, NJ, US, is currently a Pharmacy Experience Manager at Capsule. Douglas Ferrell brings experience from previous roles at Quidsi Inc., a subsidiary of Amazon, Mercedes-Benz USA and Agero, Inc.. Douglas Ferrell holds a 2018 - 2018 Microsoft Office Suite @ ProData. With a robust skill set that includes Retail, Team Building, Customer Experience, Customer Satisfaction, Microsoft Office and more. Douglas Ferrell has 4 emails and 4 mobile phone numbers on RocketReach.
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